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Germain Honda of Surprise
Surprise, AZ
300 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 300 reviews
May 20, 2021
I have bought two Honda’s here and the dealership makes good on its promises even when there is a mix up in the paperwork. Likewise I bring my passport presently here for service and they are totally here good on its promises even when there is a mix up in the paperwork. Likewise I bring my passport presently here for service and they are totally here to make sure my car is serviced properly. My present service manager is Mike who I rate as excellent ! More
by waynehenn
May 03, 2021
This is my first Honda purchase but doubt it will be my last. My salesperson Michael Kreuger was a pleasure to work with and answered all my questions in a very courteous and professional manner. He helped last. My salesperson Michael Kreuger was a pleasure to work with and answered all my questions in a very courteous and professional manner. He helped breeze through the buying process which was exactly what I was hoping for. Michael's a great asset to the Surprise Honda sales team. Thank you all More
by Jim
April 30, 2021
Having Larry Orris as our Service Advisor at Surprise Honda was, indeed, a pleasure. He took care of our need for service with his knowledge, understanding of the situation and being a good listener. Hi Honda was, indeed, a pleasure. He took care of our need for service with his knowledge, understanding of the situation and being a good listener. His desire to provide us with prompt, excellent service is admirable. We will definitely look for him the next time we need service. More
by jJoDo
Employees Worked With
Larry Orris
April 29, 2021
This is a great dealership. The prices are fair. They are professional, friendly, organized. The facility is stare of the art and immaculate. My service provider told me the job would take two hours but my c professional, friendly, organized. The facility is stare of the art and immaculate. My service provider told me the job would take two hours but my car was ready 15 minutes early. Everything was explained and I was given a copy of the printout. I highly recommend them. They will not disappoint. More
by gagasue
April 24, 2021
David McKee is an asset to Surprise Honda! He really cares about customer satisfaction. He is professional, knowledgeable, efficient & detail oriented. He explained the necessary services that my Honda cares about customer satisfaction. He is professional, knowledgeable, efficient & detail oriented. He explained the necessary services that my Honda needed. I always have received excellent service at Surprise Honda! More
by Loraine59
Employees Worked With
David McKee
April 21, 2021
Surprise Honda is wonderful. It is efficient, it’s staff pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price for fixing. I am very happy with the exemplary service here. More
by gagasue
April 18, 2021
As our service advisor David McKee is knowledgeable, professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any service done that does not need to be done. David is an asset to Surprise Honda. More
by bob.renee
Employees Worked With
David McKee
April 17, 2021
Was a great experience. Our salesman Bob Janusz was fantastic and very through. I highly recommend Surprise Honda. Great dealership, clean, friendly and very outgoing. fantastic and very through. I highly recommend Surprise Honda. Great dealership, clean, friendly and very outgoing. More
by Eddropp1
April 14, 2021
I always deal with David McKee as I followed him to your place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks More
by woodwhackers
Employees Worked With
David MdKee
April 02, 2021
Buying a car at Surprise Honda was a perfect experience. Zachary was a pleasure working with. He was knowledgeable and there was no pressure. This is the second car I have bought from Surprise Honda. Zachary was a pleasure working with. He was knowledgeable and there was no pressure. This is the second car I have bought from Surprise Honda. More
by Mike
Employees Worked With
Kreig Sales Manager, James Gutierrez, David McKee
