Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 733 reviews
April 28, 2025
al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away , when Germain Honda has techs certified on Acura vehicles and the work can be completed at a lower cost. More
by mkgatct
Verified Customer
April 27, 2025
I would not have been able to make the amazing decision to buy this car without their help! to buy this car without their help! More
by jonathanojeda5
April 27, 2025
Extremely satisfied with the service they provide on my crv including fixing a recall. Thanks George highly recommended. crv including fixing a recall. Thanks George highly recommended. More
by marceladeayutla
Employees Worked With
April 25, 2025
Nathan was awesome and very easy to call, receive calls, and pickup our Honda Civic and pickup our Honda Civic More
by e44551
Employees Worked With
April 25, 2025
The customer service was very good. George took the time to stay after his scheduled time to leave to explain the service performed. George took the time to stay after his scheduled time to leave to explain the service performed. More
by sistermary912
Employees Worked With
April 25, 2025
George is an outstanding service advisor who definitely deserves to be recognized by all his customers. The guy rocks! deserves to be recognized by all his customers. The guy rocks! More
by d.transporter
Employees Worked With
April 24, 2025
Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More
by payneaz
Employees Worked With
April 24, 2025
Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More
by melodypahel
Employees Worked With
April 24, 2025
Al Bustamante was very professional and helpful. I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; thank you! More
by drdavog
Employees Worked With
April 24, 2025
Here’s a corrected version of your sentence: I requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He really needs to work on his customer service skills. More
by sgil.75
