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Germain Honda of Surprise
Surprise, AZ
288 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 288 reviews
November 17, 2024
Upon arrival at Germain Honda I was approached by a service technician who wanted to help me with a very nice smile and listened to my concerns. While waiting for my 1st oil change the waiting area was service technician who wanted to help me with a very nice smile and listened to my concerns. While waiting for my 1st oil change the waiting area was very clean. I was out within a normal amount of time about 2 hours. Even though I didn't buy my 2024 Honda CRV-EXL from them I will go to them in the future. Service experience was Outstanding and exceptionally professional. More
by johnkusmit
Verified CustomerEmployees Worked With
November 17, 2024
Service was good, friendly and helpful in letting me know how long the service will take. Car was ready than the expected time. how long the service will take. Car was ready than the expected time. More
by yeongyiao
Employees Worked With
November 15, 2024
Very helpful. Alfredo helped me understand what was needed for my van. I highly recommend this place. Alfredo helped me understand what was needed for my van. I highly recommend this place. More
by packerchamp
Employees Worked With
November 14, 2024
Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More
by g.e.risinger
November 14, 2024
Service experience was Outstanding! Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions re Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions regarding the service completed. Vehicle was washed and service documents provided on work completed. Overall the entire process was the Best I have experienced with dealership service. Thank you and Well Done. More
by Dalytf
Employees Worked With
Nathan
November 13, 2024
Al was great with my service and definitely be going back to him with my vehicle. to him with my vehicle. More
by TheAlmighty97
November 13, 2024
Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. He has always been professional and looking out for the customer. He is a great asset to your service team. More
by G. Hernandez
Employees Worked With
November 12, 2024
Knowledgeable Helpful Kind Caring Experienced Professional Friendly Not high pressured Available Problem solvers Wonderful experience Professional Friendly Not high pressured Available Problem solvers Wonderful experience More
by KDRENNEN21
November 11, 2024
Had an awesome experience buying my CRV at Germain Honda. There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very happy with my buying experience. More
by Preskit Gal
November 11, 2024
Nathan in service department has helped me for years and he is great! Personable and professional. he is great! Personable and professional. More
by shelly_buchmayer
Employees Worked With
