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Germain Honda of Surprise

Surprise, AZ

4.7
369 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 369 reviews

December 17, 2024

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 17, 2024

I have always had a positive experience with Germaine Honda in both purchasing and servicing my vehicle. More

by mlugo6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Germain Honda of Surprise responded

We thank you for your continued business and kind words about our team. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

December 17, 2024

battery needed to be replaced, the dealership worked me in, I was very pleased with the turn around time. More

by rosemarymoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Germain Honda of Surprise responded

Our team is happy we were able to assist with your unforeseen battery concern. Thank you for sharing your positive experience. Best Regards, Sassha Motz General Manager

December 16, 2024

John and his team made this experience a nice one. I would recommend them to anyone looking for a new Honda. More

by maykoglez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

Thank you for leaving John this kind review and recommendation. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

December 16, 2024

Great Dealership! !! I’ll be looking 👀 for my next RIDGELINE @ Germain Honda!!! If the price is right 🤑 More

by greco2of4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Germain Honda of Surprise responded

We truly appreciate your business and feedback. Our team looks forward to assisting you in finding the perfect Ridgeline to meet all your needs. Best Regards, Sassha Motz General Manager

December 16, 2024

Andree was amazing, kind and professional. Service was very prompt and waiting area was clean and spacious. Germaine Honda is Highly recommended More

by kathleenbr8y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Germain Honda of Surprise responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring! Best Regards, Sassha Motz General Manager

December 16, 2024

Victor is amazing and always honest. He lets you know what your car really needs. He goes above and beyond. More

by rosario_isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Germain Honda of Surprise responded

Thank you for sharing Victor's dedication to customer satisfaction. You are happy to know your visit was the quality experience our team works hard to deliver. Best Regards, Sassha Motz General Manager

December 14, 2024

The service at Germain Honda is great. The sales team and management are very friendly and professional. More

by jaxx227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

December 14, 2024

Assessed my car and documented the necessary repairs to restore it to a safe and reliable operating condition. More

by doug.jones0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

December 14, 2024

Everyone at the dealership was extremely helpful and professional. The dealership itself was spacious, clean, and comfortable. It’s only been a few days and I have already recommended Germain to friends More

by deebenyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Matteson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Adrian took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

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