Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 733 reviews
March 01, 2025
Nate provided excellent customer service. Explained in detail the scheduled service and provided information on upcoming/recommended service . Explained in detail the scheduled service and provided information on upcoming/recommended service . More
by Apal1
Verified CustomerEmployees Worked With
February 28, 2025
Friendly staffs and definitely great service. Had an issue with the car and was taken care of every step of the way. Had an issue with the car and was taken care of every step of the way. More
by NH
Employees Worked With
February 28, 2025
I think the Dealership is awesome! The men that I worked with were very nice and understanding. Joshua Reeves is really good with what he does. The men that I worked with were very nice and understanding. Joshua Reeves is really good with what he does. More
by Patti
February 28, 2025
Great environment, George was very professional and detailed. He explained everything. There were no hidden perks. detailed. He explained everything. There were no hidden perks. More
by Kymartz75
Employees Worked With
February 28, 2025
George is a pleasant, respectful, competent, courteous, professional who listens to and satisfies the customer’s needs. The service to my CRV was well done and the cost was 40% lower than your competitors professional who listens to and satisfies the customer’s needs. The service to my CRV was well done and the cost was 40% lower than your competitors. The Lyft shuttle you provided was most appreciated. I will call George in the near future to schedule further maintenance. More
by g.walker20
Employees Worked With
February 28, 2025
George never returned phone calls. And didn't get are money back from our license tags. And didn't get are money back from our license tags. More
by mrteedoff
February 28, 2025
Always have a great experience with Nate. German Honda is awesome and very helpful in all maintenance recommendations and service. German Honda is awesome and very helpful in all maintenance recommendations and service. More
by fjmireles2
Employees Worked With
February 28, 2025
Nathan Garcia is always great and provides excellent service. We always work directly with him for that reason service. We always work directly with him for that reason More
by annepiercey
Employees Worked With
February 27, 2025
The whole process was very easy. Love show room and staff. We were able to complete the purchase in just a few hours. Thanks. Love show room and staff. We were able to complete the purchase in just a few hours. Thanks. More
by marymerz
February 27, 2025
My service rep was Al who kept me informed and once completed explained the entire service process on my vehicle. completed explained the entire service process on my vehicle. More
by coolchicmom
Employees Worked With
