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Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
March 10, 2025
Always pleasant and explain everything and every question patiently. Also, so nice to have a cup of coffee available! patiently. Also, so nice to have a cup of coffee available! More
by laurdelaney
Verified CustomerEmployees Worked With
March 09, 2025
Everyone pitched in to make the car buying experience pleasant. Arnie was there for any questions and handled the experience very professionally pleasant. Arnie was there for any questions and handled the experience very professionally More
by rkrits
March 09, 2025
The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More
by martin.duane
March 08, 2025
The gentleman that helped us in the service department was very nice. Also, a great surprise when they washed our car when they were done with the service. was very nice. Also, a great surprise when they washed our car when they were done with the service. More
by jhearn0145
Employees Worked With
March 08, 2025
Great caring people work there! !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. More
by harveygray243
March 08, 2025
George explained what was taking place with the recall fix and was able to do my oil change and tire rotation at the same time. Work was completed at the said time and drove away with a clean car! Ask for fix and was able to do my oil change and tire rotation at the same time. Work was completed at the said time and drove away with a clean car! Ask for George, you won’t be disappointed! More
by clareherman
Employees Worked With
March 06, 2025
Best experience buying a car that I ever had! ! Everybody that I dealt with was so nice and helpful! ! Everybody that I dealt with was so nice and helpful! More
by CMIGLIET
March 05, 2025
I was treated so well there As always Robert did a wonderful job I will. Continue to come back Great customer service thank you again . wonderful job I will. Continue to come back Great customer service thank you again . More
by qmartin36
Employees Worked With
March 04, 2025
Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More
by jmilbourne
March 03, 2025
Appointment started on time, done sooner than expected. Great service. Experience good. Very pleased with my car. Great service. Experience good. Very pleased with my car. More
by frickejudy22
Employees Worked With
