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Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
March 17, 2025
Service staff do a great job of taking care of both of our Honda's. our Honda's. More
by solo1950s
Verified CustomerEmployees Worked With
March 15, 2025
Easy to make appointment. Prompt, efficient, friendly, clean and comfortable waiting area, done on time! Prompt, efficient, friendly, clean and comfortable waiting area, done on time! More
by MERRI.54.ML
Employees Worked With
March 14, 2025
Everyone was very helpful and wanted to help you with your concerns. Bought a CVR Sports n very happy your concerns. Bought a CVR Sports n very happy More
by ssfoxy4
March 14, 2025
The recall work plus the additional items I requested were all completed within the time frame given me for just the recall work. Plus they provided me with a Lyft ride to and from home. were all completed within the time frame given me for just the recall work. Plus they provided me with a Lyft ride to and from home. More
by lpitner2
Employees Worked With
March 14, 2025
I have had good service experiences with this dealership. I have been impressed with their thoroughness, and they deferred work that didn't need to be done. I have been impressed with their thoroughness, and they deferred work that didn't need to be done. More
by pwagner5717
Employees Worked With
March 13, 2025
Great service with Nathan as my service advisor. He is upfront and honest about his time estimates and doesn’t disappoint. Very pleasant to work with and a great guy. Very good experience wth our v He is upfront and honest about his time estimates and doesn’t disappoint. Very pleasant to work with and a great guy. Very good experience wth our vehicle purchase as well. More
by tc3rx
Employees Worked With
March 11, 2025
I don't normally comment on purchases I've made but Jacob & the staff at Germain made our purchase VERY Pleasent. & the staff at Germain made our purchase VERY Pleasent. More
by lames0
March 11, 2025
They gave good, prompt service. They had to keep the car overnight to get a part but they arranged for a ride home and then a ride back the next day. Thoughtful policy and people. They had to keep the car overnight to get a part but they arranged for a ride home and then a ride back the next day. Thoughtful policy and people. More
by mnmboll
Employees Worked With
March 11, 2025
Service dept is great and very dependable, hats off to David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David and Alfredo in the Service department are outstanding! More
by jmilbourne
March 10, 2025
BEST customer service in the Valley. Plus very knowledgeable service technicians. Very clean customer lounge. Plus very knowledgeable service technicians. Very clean customer lounge. More
by alex.douglas
Employees Worked With
