Germain Honda of Surprise

Wonderful Experience, Highly Recommend Them Fantastic customer service. No high pressure. Wonderful "car buying" experience. I highly recommend this dealership. I hope you go to this dealership Fantastic customer service. No high pressure. Wonderful "car buying" experience. I highly recommend this dealership. I hope you go to this dealership and see for yourself why this is such a good business and pleasurable buying experience. If you read highly rated reviews, believe them. Sean, the internet manager, was fantastic on the phone and in person. He was knowledgeable and personable and a valuable employee to have at this dealership. More

NO HARD SELLS GREAT WAITING AREA! I had to go to Surprise Honda because my 16 year old CRV's after market alarm system was randomly engaging. David from the service department agreed I had to go to Surprise Honda because my 16 year old CRV's after market alarm system was randomly engaging. David from the service department agreed with me the best (and cheapest) thing to do was to simply disable it. He quoted me a half hour of labor for the job. The job took slightly longer because of the way it is integrated. There was no addition charge. When he reviewed what the mechanics found wrong on my CRV and noted I had some liquids leaking slightly he did NOT try to up-sell repairs (It's 16 years old!) Another dealer after an oil change six months ago tried to talk me into $9000 in repairs. The facility was brand new and very nice inside since they just opened. I will be coming back here for servicing on all my Hondas and to buy my next Honda. (It IS 16 years old!) More