Germain Honda of Surprise

A very enjoyable sales experience Found the exact vehicle that we were searching for (white CRV Touring) upon our evening arrival at the dealership. We were met by Rafael who was graci Found the exact vehicle that we were searching for (white CRV Touring) upon our evening arrival at the dealership. We were met by Rafael who was gracious and very personable. The next day we met again and completed the purchase. Could not have been easier. More

Regular service on my wife's Accord First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appo First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appointment. They got right on it and finished the work on time. More

Quick, Easy and Efficient Bonnie and Jorge were very helpful and provided my family and I with outstanding service from start to finish. I highly recommend anyone looking to bu Bonnie and Jorge were very helpful and provided my family and I with outstanding service from start to finish. I highly recommend anyone looking to buy a new car to go to Surprise Honda. More

Awesome and exciting I just didn't get explained what every button and the cars features that's about it. Everything else was really good and happy on my lease I just didn't get explained what every button and the cars features that's about it. Everything else was really good and happy on my lease More

Great service! Everyone was very friendly, helpful, and quick service with good results! I will definitely be coming back to this dealership, not only for the reaso Everyone was very friendly, helpful, and quick service with good results! I will definitely be coming back to this dealership, not only for the reasons given, but also closer to to where I live. More

Amazing customer service Our experience at Surprise Honda was very pleasant. Saul was patient and worked with us to obtain a lease we were satisfied with. He treated us with r Our experience at Surprise Honda was very pleasant. Saul was patient and worked with us to obtain a lease we were satisfied with. He treated us with respect and listened to our requests. Jorge in the office was wonderful and explained the details of the paperwork very thoroughly. We are glad we went to Surprise Honda. More

FINALLY A "HONEST DEALERSHIP"! It is very refreshing to find a dealership as Surprise Honda who tells you the TRUTH. I have purchased vehicles from another Honda dealership from on It is very refreshing to find a dealership as Surprise Honda who tells you the TRUTH. I have purchased vehicles from another Honda dealership from on Bell Rd in Peoria and have told BS to sell a car to having repairs done that didn't need to...here at Surprise Honda that doesn't happen...I purchased a new Odyssey back in October, was given the facts up front, no BS from the sales rep nor from the finance department, they where all straight forward. I also had dealings with there service department to have my Civic as well as the Odyssey serviced..."OUTSTANDING" they explain everything, also give you options if available and they also understand that we all aren't all loaded with money. Most of all, they care about you! To all the Surprise Honda employees, "THANK YOU"! We will and have been back! I tell everyone I can about Surprise Honda! More

Outstanding Service Went in for an oil change and had a great experience. Everyone is exceptionally nice and provide outstanding service. Will continue to use them for se Went in for an oil change and had a great experience. Everyone is exceptionally nice and provide outstanding service. Will continue to use them for services and recommend them to family and friends. More

Excellent Buying Experience with no hard sell-Go See Jeff P Went in to visit the new state of the art Honda Dealership in Surprise, and I was blown away by the place. The service and the facility are second to Went in to visit the new state of the art Honda Dealership in Surprise, and I was blown away by the place. The service and the facility are second to none. I have visited many of the dealerships in the area, and most of them are the same, but Surprise Honda was different. Jeff Pordes was not your typical salesman, he was pleasant and was not pushy at all. He provided me the information that I needed, and did not try to sell me something that I didn't want. When I needed to go home and make a decision on my purchase, Surprise Honda did not play the typical games to keep me there. Ultimately, that is the reason I came back and purchased from them. More

Gave away private information We bought a car from Surprise Honda. A month later we receive a letter from Allstate Insurance regarding our application. We did not apply for insuran We bought a car from Surprise Honda. A month later we receive a letter from Allstate Insurance regarding our application. We did not apply for insurance from Allstate. Called the dealer and learned that the owner owns an Allstate office which is located in dealership and manned by dealership employees. So Surprise Honda has zero problem giving away our private information such as address, income and social security numbers. What other companies does this guy own that he will give our information to? Safe guard your credit and skip this dealership More