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Germain Honda of Surprise
Surprise, AZ
300 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 300 reviews
October 12, 2024
The experience was 1st rate. Great attention to detail to make the deal work for both parties. Great attention to detail to make the deal work for both parties. More
by Eric Sloan
Verified Customer
October 12, 2024
It’s always a pleasure to work with Nate and all on the professional service team. professional service team. More
by jurbanus
Employees Worked With
October 12, 2024
Nate took great care of me and my car as usual. i was in and out in less than two hours. Thanks again! i was in and out in less than two hours. Thanks again! More
by dbackbill
Employees Worked With
October 12, 2024
Prompt. Took my vehicle in early expecting to wait until the scheduled time and yet they finished it in the time noted. Took my vehicle in early expecting to wait until the scheduled time and yet they finished it in the time noted. More
by ehuskiss
Employees Worked With
October 12, 2024
I normally have all my oil changes done here and on occasion when your site isn't running a special, I'll ask if a nearby Honda dealership price/special can be matched (the answer has always been yes). occasion when your site isn't running a special, I'll ask if a nearby Honda dealership price/special can be matched (the answer has always been yes). So when I went to pay and was given I high price, I asked the rep Nathan if he could honor a competitor offer, he said no right away and tried to use an excuse as to why it wasn't valid (he was incorrect but I chose not to argue)...I showed him a second price/special of another dealership and he finally relented, although doing so begrudgingly. To make matters worst, he didn't even go over what recommended services the vehicle needed, for which I would have schedule one if not a few of them. I ended up getting my alignment done elsewhere the same day (that was an item on the list they provided but didn’t go over). I am now considering where to do future maintenance for my (2) Honda cars. More
by mortega0105
Employees Worked With
October 11, 2024
Awesome honest and dependable, treated me like family recommended how I can take care of the car recommended how I can take care of the car More
by Big RON
Employees Worked With
October 11, 2024
They did another great job with my Accord. AC went out and now the car is cold and wonderful on these hot days. AC went out and now the car is cold and wonderful on these hot days. More
by hchedges2001
Employees Worked With
October 11, 2024
Thanks so much for getting me in immediately, Matt! Full service satisfaction at a super dealership! Full service satisfaction at a super dealership! More
by jmj4t
Employees Worked With
September 24, 2024
I called Colin Mceuen prior to my visit to discuss my requirements for a used car. Colin listened to my requests and had 3 cars ready for me to drive when I arrived at the dealership. Colin was very know requirements for a used car. Colin listened to my requests and had 3 cars ready for me to drive when I arrived at the dealership. Colin was very knowledgeable about the cars he presented to me and stayed within my budget. Colin HEARD my reasons for the type of car I needed. I did buy a used Honda CR-V and drove away with an amazing feeling that the car I purchased car that was the right fit for my wants and needs. My car buying experience was so MUCH better than I ever could of imagined. More
by ahrens22
Employees Worked With
Colin MCeuen
July 19, 2024
Ty Crews was amazing, he helped me a ton get into my new 2019 Kia! I never had such an excellent car buying experience before, he deserves a raise! 😊 2019 Kia! I never had such an excellent car buying experience before, he deserves a raise! 😊 More
by desiray lopez
Employees Worked With
Ty Crews and Mr Hollywood
