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Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
March 18, 2025
This dealership is tremendous in every way. The purchase was very easy and they gave me a great deal on a new Honda civic. I highly recommend Conner and the team at Germain Honda The purchase was very easy and they gave me a great deal on a new Honda civic. I highly recommend Conner and the team at Germain Honda More
by JIMBASH73
Verified Customer
March 18, 2025
Overall, customer service at Germaine Honda was exemplary. I know how important good customer service is and can’t think of any areas where there could be improvement. It was a wonderful experience exemplary. I know how important good customer service is and can’t think of any areas where there could be improvement. It was a wonderful experience and I thank you for that. More
by barthde99
March 18, 2025
As usual, the exceptional service and outstanding service representative provided me with top-notch care and attention. I am extremely satisfied and will gladly recommend Germain Honda of Surprise to anyone representative provided me with top-notch care and attention. I am extremely satisfied and will gladly recommend Germain Honda of Surprise to anyone looking for a new or pre-owned Honda. The professionalism and dedication I observed were truly beyond reproach. A special shout-out to Nate Garcia, who demonstrated remarkable professionalism and a caring demeanor. He recognized that I am a fellow military veteran, treating me with honor and respect while also providing a military discount. I sincerely thank Nate Garcia and Germain Honda of Surprise for recognizing veterans—I am truly humbled and honored by it. More
by excaliberz
Employees Worked With
March 18, 2025
Professional, friendly service. I had a recall done on my 2024 Accord for a fuel pump issue. Everything was okay. I had a recall done on my 2024 Accord for a fuel pump issue. Everything was okay. More
by leahy1951
Employees Worked With
March 18, 2025
Nathan is kind and informative, this is only my third time bringing my car in, twice for service and everything was great, I look forward to many years of serving my CRV with them. time bringing my car in, twice for service and everything was great, I look forward to many years of serving my CRV with them. More
by rusti1524
Employees Worked With
March 17, 2025
Professional and quick with servicing car. Will be back for future service. There’s a 15 word minimum so I’m typing some more. Will be back for future service. There’s a 15 word minimum so I’m typing some more. More
by Bsplikat
Employees Worked With
March 17, 2025
Oil change and tire rotation was completed in an hour. Waiting area was comfortable Much appreciated Waiting area was comfortable Much appreciated More
by maryannemortensen03
Employees Worked With
March 17, 2025
Al Bustamante is my service writer. I trust him! He keep me coming back. Thank you I trust him! He keep me coming back. Thank you More
by benwhitehead3
Employees Worked With
March 17, 2025
They assist us very fast and they give us information clear. The dealership have a good environment. clear. The dealership have a good environment. More
by Franklindhgonzalez
March 17, 2025
Maria was excellent. The waiting room was nice. I don’t have anything else more to say. The waiting room was nice. I don’t have anything else more to say. More
by garyeproch
Employees Worked With
