Germain Honda of Surprise

Satisfied customer We were met by a salesman (Bob) as we drove onto the lot to look at cars. From that point on Bob stayed with us & made sure we found what we were loo We were met by a salesman (Bob) as we drove onto the lot to look at cars. From that point on Bob stayed with us & made sure we found what we were looking for. Of the staff that we met they were friendly & attentive. More

Fantastic Friendly, efficient service!!!!!!! I was in and out of the dealership before my coffee was finished. My Honda Civic was bought at another dealership a Friendly, efficient service!!!!!!! I was in and out of the dealership before my coffee was finished. My Honda Civic was bought at another dealership and had my oil changed there. It is quit a distance from my home, I was very excited that the 303 dealership opened and that the customer service was outstanding so I will be a return customer! More

Best car buying experience From the beginning this was a great experience. Saul Sanchez, our salesman, was welcoming, knowledgeable, and sensitive to all our needs. He's the b From the beginning this was a great experience. Saul Sanchez, our salesman, was welcoming, knowledgeable, and sensitive to all our needs. He's the best!!! When we picked up our vehicle he spent hours with us walking us through the many high tech aspects, and was able to answer all our questions. He's called to invite us back to discuss any questions and refresh our understanding of the vehicle. This is customer service at its optimum. This is our third Honda CR-V, and David McKee has been our service advisor for some time. We were thrilled to learn that he is now with Surprise Honda, and look forward to meeting with him in the future to take care of our new vehicle. More

experience I have dealt with many salesman and dealership though the years, but Surprise Honda has been the best dealership to work with. They were very friendly I have dealt with many salesman and dealership though the years, but Surprise Honda has been the best dealership to work with. They were very friendly and made leasing a car easy, not stressful like many dealerships. Saul has a great personality and was not pushy or relentless in trying to get me to buy or lease a car. I would definitely go back to Surprise Honda to buy or lease a car again. More

Oil change Polite and helpful as well as quick. Helpful regarding a small chip on the hood of the car. Technician applied paint to repair and showed me how to Polite and helpful as well as quick. Helpful regarding a small chip on the hood of the car. Technician applied paint to repair and showed me how to apply in the future. More

Awesome Service Friendly service writer, clean shop, punctual...Awesome Exp. Service writer helpful, punctual..will return. Our first experience with the Surprise H Friendly service writer, clean shop, punctual...Awesome Exp. Service writer helpful, punctual..will return. Our first experience with the Surprise Honda. Very satisfied with the service. More

Great Service Service consultant took extra time to explain phone hookup and other details as this car was used, but new to me.. Very good customer service! Service consultant took extra time to explain phone hookup and other details as this car was used, but new to me.. Very good customer service! More

Excellent service, will go the extra mile to find the problem and fix it. Current updates for services provided that day. Friendly Staff and Customer Service. problem and fix it. Current updates for services provided that day. Friendly Staff and Customer Service. More

Oil and filter change Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes aft Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes after my 7:00 appointment time, and that included a complimentary car wash. Thanks! More

Excellent Advisor I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I sta I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I started using the Surprise Honda More