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Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
March 24, 2025
Maria was very accommodating and helpful, made my experience wonderful and I’ll definitely be reaching out to her directly next time I need service experience wonderful and I’ll definitely be reaching out to her directly next time I need service More
by ajpaxson
Verified CustomerEmployees Worked With
March 24, 2025
Robert was absolutely amazing and on his "A" game. He beat his quoted service time by an hour and answered all my questions to my satisfaction. Robert replaced my previous service advisor, and I think He beat his quoted service time by an hour and answered all my questions to my satisfaction. Robert replaced my previous service advisor, and I think Robert is the best service advisor I've had with Honda since I've owned a Honda which is over 10 years. More
by michael.s.bostwick
Employees Worked With
March 24, 2025
Maria was very professional, attentive, and helpful during my service. She explained things that were done and went over details about my car. during my service. She explained things that were done and went over details about my car. More
by ajerome520
Employees Worked With
March 24, 2025
The service department is excellent . The service agents have always gone to the further extent to make make sure that service needs were met and that I was satisfied. The service agents have always gone to the further extent to make make sure that service needs were met and that I was satisfied. More
by mikkiduke
March 24, 2025
The service was very thorough and the customer service rep was very good. I was also happy with the rides provided. rep was very good. I was also happy with the rides provided. More
by eswafford1
Employees Worked With
March 24, 2025
My service advisor, Nathan, is always polite and professional. The waiting area is clean and comfortable and the wait times are reasonable. professional. The waiting area is clean and comfortable and the wait times are reasonable. More
by lisadcraze
Employees Worked With
March 23, 2025
Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you No long lines and didn’t waited for long. Thank you More
by hmreyes48
Employees Worked With
March 23, 2025
George took great care of me the last time I was in. I look forward to working with him in the future. I look forward to working with him in the future. More
by iflossem2
Employees Worked With
March 23, 2025
The dealership was very clean and friendly. Kristina was very helpful and knowledgeable. Very quick service. Kristina was very helpful and knowledgeable. Very quick service. More
by coprincess
Employees Worked With
March 22, 2025
Visit was as expected. Work completed in a timely fashion. IDK what else you want me to say to get to 15 words. Work completed in a timely fashion. IDK what else you want me to say to get to 15 words. More
by hdb275
Employees Worked With
