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Germain Honda of Surprise
Surprise, AZ
543 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 543 reviews
January 10, 2025
They really did a great job. Very professional dealership. Got the CRV recall done with in hours. Very professional dealership. Got the CRV recall done with in hours. More
by rosscomn
Verified CustomerEmployees Worked With
January 09, 2025
They really did a great job and in half the time expected. Shout out to Robert and Jay! Thanks! expected. Shout out to Robert and Jay! Thanks! More
by hope4now
Employees Worked With
January 08, 2025
Kiara and Evan are THE reasons I purchased another car from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, s from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, so I cannot comment. If he worked behind the scenes then I appreciate him as well. More
by oregon21sct
January 08, 2025
Very professional dealership. The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another car from them. They've made a loyal customer. More
by RKLEIMON
January 08, 2025
Robert is very knowledgeable about what my vehicle needs and when it needs to be serviced. and when it needs to be serviced. More
by rierieaz
Employees Worked With
January 08, 2025
They were fast , friendly, and sincere. I love going for my service on my vehicle,’s I love going for my service on my vehicle,’s More
by birdman1540
January 08, 2025
Honda was very very busy with recalls. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. More
by purpleskysaz
Employees Worked With
January 07, 2025
They serviced my vehicle in a timely manner and applied a discount to my total. discount to my total. More
by sllambertson
Employees Worked With
January 07, 2025
My Honda accord 2019 car was called in for a recall from Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of th Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of their cars and complained when only waiting 5 minutes. 20 minutes went by and when I asked for help the gentleman told me go in and get help. I walked in waited then finally was acknowledged. I dropped off at 12 and when they were getting ready to close I called to see what was going on, they stated oh your car has been done and I finally went to go get my car. The service is horrible stay away unless you have to go in. More
by brittanygrimes70
Employees Worked With
January 06, 2025
Germaine Honda is a great dealership with a geat service team, Nate in the service department is awesome and knowledgeable. team, Nate in the service department is awesome and knowledgeable. More
by pdtbuy
Employees Worked With
