Back

Germain Honda of Surprise

Surprise, AZ

4.7
543 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Contact Dealership

13270 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 543 reviews

January 13, 2025

Robert Solis was very friendly I am very satisfied with his performance Thank you Grace More

by graceliz88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

We appreciate you taking the time to leave Robert this positive feedback. Best Regards, Sassha Motz General Manager

January 13, 2025

Alfredo was great always provides amazing service! I would recommend him to all of my friends. More

by p93gawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. Thank you for choosing Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

January 12, 2025

Josh was extremely helpful and made buying a car very easy. I trusted everything he said and he didn’t steer me wrong! I’d recommend anyone needing a car to visit Josh! More

by Tim Murlatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

It's great to hear that Josh was so helpful and attentive, and made sure your Honda experience was excellent! We appreciate your business and hope you're enjoying your new car. Best Regards, Sassha Motz General Manager

January 12, 2025

Came in without an appointment. They were able to work me in and provided a comfortable and pleasing waiting area. As always it was a pleasure working with Alfredo. More

by jrowen4853
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

Our team is happy we were able to assist and get you in and quickly your vehicle serviced and back on the road. Best Regards, Sassha Motz General Manager

January 12, 2025

Joshua #SurpriseSuperMan is the man! He took excellent care of my family and I! Give him a shot and you won’t be disappointed! More

by Wanderlustrnr19
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. Thank you for sharing. Best Regards, Sassha Motz General Manager

January 12, 2025

Joshua is a master of his craft! Customers for life and Germain doesn’t disappoint More

by Kim
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

We thank you for leaving Joshua and our team this kind review. We appreciate your business and look forward to our continued relationship. Best Regards, Sassha Motz General Manager

January 12, 2025

No pressure . . . Easy transaction!!! Sales people were friendly and honest , car was as advertised, if not bettter !! More

by reachjq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience with! It's wonderful to hear that you had a positive buying experience with our sales team! Best Regards, Sassha Motz General Manager

January 10, 2025

Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

Thank you for leaving Robert this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

January 10, 2025

Good service will be back again thanks again my service guy was great to deal with More

by beachwalker315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

Thank you for your kind words. See you down the road. Best Regards, Sassha Motz General Manager

January 10, 2025

Very nice folks and comfortable, impressive customer waiting area. Only negative was long wait for routine vehicle service to get finished. I was warned at arrival that it could be 1.5 hours, it took More

by harold.tilstra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team apologizes for the longer than anticipated wait. Best Regards, Sassha Motz General Manager

...
12
...