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Germain Honda of Surprise
Surprise, AZ
430 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 430 reviews
December 02, 2024
Alfredo was excellent and inferred us along the wya of the run , He is always professional and greta to deal with.. the run , He is always professional and greta to deal with.. More
by jamesandjoan2
Verified CustomerEmployees Worked With
December 02, 2024
The service and communication, as requested, was fine. I had hoped they would not have found more to work on. I had hoped they would not have found more to work on. More
by gibbysaz2012
Employees Worked With
December 02, 2024
John was excellent to work with and very professional. We would definitely work with him again on another car purchase in the future. Not only was he super responsive but also patient with the many questi We would definitely work with him again on another car purchase in the future. Not only was he super responsive but also patient with the many questions we had. He handled our sale efficiently and the turn around time was super appreciated as we needed a reliable car quickly. More
by SAR2170084
Employees Worked With
December 01, 2024
Excellent experience in purchasing my brand new 2015 Honda Odyssey. From sales, to finance, to signing and driving my vehicle off the lot, every step was easy and convenient. The only thing I would want Honda Odyssey. From sales, to finance, to signing and driving my vehicle off the lot, every step was easy and convenient. The only thing I would want more of, was more selection of the type of vehicle I was looking for. When I went to the lot, there were only two Odysseys to look at. I initially wanted a specific color (white) and model (sport) but settled for other than what I wanted due to all my needs regarding a vehicle were met with what they had to offer. Love my Odyssey! I'm officially a van mom!! More
by A. Knight
December 01, 2024
Having purchased a 2025 Honda in June, I received 6 requests for completing a survey. It is now November 2024 and all of the links have expired. Yet now I have received a NSF recall notice for the powe requests for completing a survey. It is now November 2024 and all of the links have expired. Yet now I have received a NSF recall notice for the power steering in my model. The dealer can’t fix because the part isn’t available. I have had TPM warning appear on my 2025 car and learned that dealerships have a charge for nitrogen because large tire businesses choose not carry nitrogen for their business. I have 3,000 miles on my 2025 and have lost the links to 6 surveys requested from the dealership and Honda less than 5 months ago. More
by Pre T Owner
Employees Worked With
John
November 30, 2024
Still waiting on recall for my 2019 CRV fuel pump impeller. Indicated after last servicing you would call me when in stock impeller. Indicated after last servicing you would call me when in stock More
by stevecoffman65
Employees Worked With
November 29, 2024
Very nice people. Some of our scheduled appointments were altered because salesperson who set up the appointment did not show up, and then were there to finish what ot Some of our scheduled appointments were altered because salesperson who set up the appointment did not show up, and then were there to finish what others had started. Seemed strange, and is perfect setup for miscommunication. More
by ethierl
November 29, 2024
I was very pleased with the service that was provided it was quick and easy and I’ll be using them again if I have any other car troubles. was quick and easy and I’ll be using them again if I have any other car troubles. More
by Alexharrison0828
Employees Worked With
November 29, 2024
Good job. Good service advisor, Alfredo. Clean lobby. Clear communicate. Done finish on time . Great👍 Good service advisor, Alfredo. Clean lobby. Clear communicate. Done finish on time . Great👍 More
by Norbert
Employees Worked With
