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Germain Honda of Surprise

Surprise, AZ

4.8
923 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 923 reviews

June 09, 2025

Kevin was great! He listened and helped me out. I greatly appreciate him. Thank you More

by o6u3ko66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured your overall satisfaction. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 07, 2025

friendly personal very help with the process of picking the vehicle, we needed and finance the vehicle. More

by kjome5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

We are overjoyed to hear about your positive car-buying experience. Our team works hard to ensure our guests receive only the best. Best Regards, Sassha Motz General Manager

June 06, 2025

This was my second new car purchase in two years. I knew what I wanted, they had it in stock and the whole process was smooth as silk. More

by jkcallahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that our team was able to provide you with such a great car-buying experience! Best Regards, Sassha Motz General Manager

June 06, 2025

Service completed in a timely manner. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. More

by michaelgeer39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

We are happy your enjoyed a positive and comfy service experience. See you next time. Best Regards, Sassha Motz General Manager

June 06, 2025

Very smooth process, did not appreciate having to take out a cashiers check for the down payment instead of them taking the money out of my bank account, but other than that I was satisfied. More

by Jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and feedback. Best Regards, Sassha Motz General Manager

June 06, 2025

From the day that I did a test drive to the day that I left with my new car, the entire sales process went smoothly and without any issues. I would purchase another new car from this team in the future. More

by william_wacker
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Congratulations William on your new vehicle! Very exciting. We are thrilled to hear that George took such good care of you during the process. We look forward to working with you next time you are in the market. Best Regards, Sassha Motz General Manager

June 05, 2025

I had a positive experience buying my new (to me) vehicle. Everything went smoothly. Overall, very happy. More

by rebecca.p.harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Breezy Briese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

Your overall quality experience is our priority. Thank you for choosing Germain. Enjoy the road in your previously loved car. Best Regards, Sassha Motz General Manager

June 05, 2025

Always professional and no pressure to buy. Willing to work with you to get what you want. Love them More

by noreencapra20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience with our Sales Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. Best Regards, Sassha Motz General Manager

June 05, 2025

Kevin Proo was my service adviser and he did a great job explaining me everything. He also had a follow up call and offered help if there was any issues. More

by SWAPNIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 06, 2025 -

Germain Honda of Surprise responded

Thank you for your kind words and business. We are happy Kevin ensured a quality and informative service experience. Best Regards, Sassha Motz General Manager

June 05, 2025

An amazing dealership. Also friendly and helpful pulling out all the resources to make what you want happen. I’ve purchased 3 cars from them every experience has been top n More

by hipolito71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

We are delighted to hear that our team provided you with an excellent car-buying experience. We feel fortunate to have a customer centric team dedicated to customer satisfaction. We hope that you are enjoying your new car, and we look forward to serving you again in the future. Best Regards, Sassha Motz General Manager

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