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Germain Honda of Surprise

Surprise, AZ

4.7
430 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 430 reviews

December 06, 2024

Great experience! The customer service was top notch. Everything was explained well and I could plan the service that my car will need in future visits. More

by indyvjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad our team's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

December 06, 2024

Recall repairs were made quickly and efficiently. Service consultant was courteous, knowledgeable and helpful. Waiting room was clean and quiet. More

by 2adams5170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recall needs. We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Please come see us again some day! Best Regards, Sassha Motz General Manager

December 06, 2024

Very clean, comfortable, welcoming building. Service was swift and professional, I left without questions, doubts, or concerns. Loved the coffee machine, too! More

by Anji Inukai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassha Motz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Rohde
Dec 09, 2024 -

Germain Honda of Surprise responded

Your complete satisfaction is the goal of our team here at Germain. Thank you for leaving our team this awesome review. We will be here to support you throughout your ownership experience, so please reach out if you need anything. Best Regards, Sassha Motz General Manager

December 05, 2024

As always, Germain Honda did a great job with my car. Many thanks to you! More

by doctorholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Germain Honda of Surprise responded

We greatly appreciate your business and positive feedback. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 05, 2024

Everything went easy and well, fast and no issues. Staff very friendly and work done on time. More

by timgarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client’s quality expectations! Thank you again. Best Regards, Sassha Motz General Manager

December 05, 2024

Robert was very thorough with the explanation on the services needed on my vehicle. I would highly recommend Germaine Honda to everyone who owns a Honda vehicle. More

by daiwong000013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Thank you for choosing Germain Honda of Surprise for your service needs. Best Regards, Sassha Motz General Manager

December 05, 2024

Friendly, knowledgeable meet my every need. Javier was especially helpful and attentive. I would not hesitate to to recommend Germain of Surprise. More

by kjmons2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Javier took great care of you. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

December 05, 2024

I had a great experience with this dealership and negotiation was very fair. I did have some issues with the truck after I got it from parts they installed More

by cttate06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you for allowing us to assist you and sharing such a positive experience. If there is anything else we can assist you with, please feel free to come back and visit us. Best Regards, Sassha Motz General Manager

December 03, 2024

The maintenance was performed within the stated window. We always have superior service at Germain Honda. More

by abanton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Morales, Matt Thorpe
Dec 20, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

December 03, 2024

Quality service by quality staff. Etc,etc,etc etc etc etc etc etc etc etc More

by rmwhitler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Morales
Dec 03, 2024 -

Germain Honda of Surprise responded

We thank you for your business and positive feedback. Best Regards, Sassha Motz General Manager

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