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Germain Honda of Surprise
Surprise, AZ
430 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 430 reviews
December 12, 2024
Came in for an Oil Change. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. More
by mpja4web
Verified CustomerEmployees Worked With
December 12, 2024
Joshua Reeves was an amazing guy. Got me the best deal for my situation. Put me in an amazing car with something I can afford. Thank you! Got me the best deal for my situation. Put me in an amazing car with something I can afford. Thank you! More
by garryh344109
Employees Worked With
December 09, 2024
The prologue takes a really long time even just for diagnosis- I appreciate the ride home and back. Part on back order with no ETA is a bit frustrating. In addition, best practices since it does take a diagnosis- I appreciate the ride home and back. Part on back order with no ETA is a bit frustrating. In addition, best practices since it does take all day would be to fully charge and clean vehicle- small charge was done and cleaning was said to have been done but wasn’t. More
by jgoldmanh
Employees Worked With
December 09, 2024
Great place to buy very friendly staff no pressure sales! Highly recommend to anyone looking to buy a car! Highly recommend to anyone looking to buy a car! More
by Kasper
December 09, 2024
Timely, kept me informed , did all that was needed , washed vehicle made sure to cover floor and seats all within the time quoted washed vehicle made sure to cover floor and seats all within the time quoted More
by dennisglide2
December 09, 2024
Service department is great. I did have an issue with the dealership’s computer system as it did not update service when my sun visor was received, which delayed its installatio I did have an issue with the dealership’s computer system as it did not update service when my sun visor was received, which delayed its installation by 11 days. More
by buffmly1935
Employees Worked With
December 07, 2024
Good communication. Work was done on time. Was not pressured into additional work and work recommended will be done when required Work was done on time. Was not pressured into additional work and work recommended will be done when required More
by john.ryon
Employees Worked With
December 07, 2024
Robert was so kind and helpful. I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! I am currently in the process of moving out of state and he pointed me into the right direction. Robert truly made my experience wonderful! More
by hernandez.valeriiia
Employees Worked With
December 07, 2024
Excellent customer service. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. Timely and responsive plus goes the extra mile. Making sure I was informed on the progress of my repair. More
by twaite2
Employees Worked With
December 06, 2024
Yes, I'm always able to schedule my oil change appointment with very short notice. appointment with very short notice. More
by fshorty
Employees Worked With
