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Germain Honda of Surprise

Surprise, AZ

4.8
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 733 reviews

April 03, 2025

Our salesman Jean Pierre was wonderful! He was a very professional young man and is a true asset to the Germain Dealership. More

by dukz76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Our team is happy to know that Jean ensured you received the quality Germain experience we strive to deliver. He is certainly dedicated to customer satisfaction and we are fortunate to have him on our team taking great care of our valued guests. Best Regards, Sassha Motz General Manager

April 03, 2025

Brandon was very knowledgeable, conscientious, and seemed to really care about our needs and concerns. I would purchased another vehicle from him and/or recommend him to a friend or relative. More

by joejoeromano2@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schilling
Apr 04, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. Your business and kind recommendation of Brandon are greatly appreciated. We look forward to the opportunity to assist you in the future. Best Regards, Sassha Motz General Manager

April 03, 2025

George was friendly, knowledgeable and helpful. He got our car serviced quickly and for the price quoted. I look forward to working with him again. More

by glennbusard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive experience with George. We are pleased to know he provided you with quality and efficient service as you should expect from us here at Germain. Best Regards, Sassha Motz General Manager

April 03, 2025

The cost to replace the parts is prohibitive. I would have to go to other service next time to get it more reasonable price. More

by m_harrington2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Easy. Always on time. She was so friendly and detailed with the reports. And costs. More

by asolimini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Germain Honda of Surprise responded

We are happy Kristina ensured you overall satisfaction during your recent service experience. See you down the road. Best Regards, Sassha Motz General Manager

March 31, 2025

The entire car buying experience was perfect. The product specialists and Finance manager made the experience easy and a pleasure More

by mike1998az
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are pleased that our team provided you with the quality care that you so much deserve. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

March 31, 2025

Amazing experience! Easy in and out, ask for Adrian! Very informative and guides you every step of the way! More

by vazart04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Germain Honda of Surprise responded

We are happy your visit was quick and easy just as car shopping should be. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

March 31, 2025

Handled with respect and professionalism. I was well informed and felt good about the process. Thank you, Dion, Jacob &Ty More

by NBBAJC2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Medlen
Apr 02, 2025 -

Germain Honda of Surprise responded

Thanks for the great recommendation! We're glad you had a great experiences with us, and that our team worked together and made sure that you were well informed and accommodated through your experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

March 31, 2025

We were served by JeanPierre at Germain Honda and he cared for us professionally, patiently, and insightfully. He truly went out of his way to address our concerns. Thanks to his collaboration with Bran More

by Raph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Germain Honda of Surprise responded

Raph, I would like to thank you for your recommendation and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. It’s so nice to hear that your experience with Braden and our team was such a positive one. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

March 30, 2025

JP was a great salesman and all the staff very friendly and well informed. As one who has purchased many vehicles through the years this was a one of the best experiences I have had. More

by BILLCAP1200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Germain Honda of Surprise responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

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