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Germain Honda of Surprise

Surprise, AZ

4.7
543 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 543 reviews

January 18, 2025

Every person we worked with at Germain Honda in Surprise was amazing, especially Colin McEuen and Robert Solis. I can’t recommend this dealership enough!! More

by LAURAM0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our team this positive review! We are pleased to know that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new Honda! Best Regards, Sassha Motz General Manager

January 17, 2025

This is the worst Honda sales, service & parts department in the valley. I drive 10-15 miles simply to avoid this store altogether More

by JASON_AND_LINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Jan 28, 2025 -

Germain Honda of Surprise responded

We are disappointed to learn you feel this way about our dealership. Our Service Manager would very much like to speak with you regarding your concerns. Please contact David McKee at dmckee@germaincars.com or (602) 875-8650. Thank you. Best Regards, Sassha Motz General Manager

January 17, 2025

Great experience We were well taken care of. I would highly recommend this dealership to anyone More

by Mmcgaughran@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Germain Honda of Surprise responded

Your business and kind recommendation are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

January 17, 2025

Germain Honda always provides great service and is always flexible to fit you in schedule. More

by kendraysantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

January 17, 2025

Very helpful and knowledgeable. Has good personalty and polite. Would definitely ask for him in the future. More

by gypsyjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on our team. We truly appreciate hearing from people who have been helped by our amazing staff. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

January 16, 2025

The sevice of my honda was great. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. More

by tony.sicari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive and informative service experience with our team. Please let us know if you need anything further with our team. Best Regards, Sassha Motz General Manager

January 16, 2025

We have had nothing but great service here. Always on time and you are made to feel like you are the only customer. Love this dealership. More

by bfrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andree Khaziran
Jan 17, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

January 16, 2025

As soon as I arrived I was greeted. Service advisor Nathan was great to work with. More

by penelopemyhlhousen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our priority. Thank you for sharing Nate's dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

January 16, 2025

I love me my car, and the service is always excellent. ............the words above are all that is needed. I get irritated when told it has to be more than... More

by diane89031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Germain Honda of Surprise responded

We appreciate your business and are happy to know that you are loving your car. Thank you for choosing Germain and we look forward to you next visit. Best Regards, Sassha Motz General Manager

January 16, 2025

Connor and everyone involved in our sale were outstanding!! The dealership was outstanding and there was no stress in buying the car. More

by rcp9598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Germain Honda of Surprise responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Surprise and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Sassha Motz General Manager

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