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Germain Honda of Surprise
Surprise, AZ
300 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 300 reviews
October 25, 2024
Cesar Tena was so patient with our peculiar needs. He is friendly, accommodating and well verse of his job. I appreciate the time you took to answer all my questions. Your dedication to your customer He is friendly, accommodating and well verse of his job. I appreciate the time you took to answer all my questions. Your dedication to your customer is one for the books. More
by Anthonymdelaramain
Verified CustomerEmployees Worked With
October 25, 2024
I had a very good experience when we visited Honda Germain of Surprise. Transparent price, no rush push buying, especially not playing tricks on the price and fair/even better trade-in value. we will Germain of Surprise. Transparent price, no rush push buying, especially not playing tricks on the price and fair/even better trade-in value. we will definitely recommend to our all friends. More
by Lee
October 25, 2024
Everyone was great to work with. Just wish you could deal with one person versus 5. Just wish you could deal with one person versus 5. More
by joesiefferman
October 25, 2024
Nathan Garcia was very professional and reviewed the Service checklist and vehicle condition with me. We bought our current Odyssey @ Germain Honda because of how well Nathan treated us in servicing 20 Service checklist and vehicle condition with me. We bought our current Odyssey @ Germain Honda because of how well Nathan treated us in servicing 2013 Odyssey in 2023. More
by tanhils
Employees Worked With
October 23, 2024
Victor was great, he was friendly and explained everything. The service was fast, I didn't have to wait very long. everything. The service was fast, I didn't have to wait very long. More
by michael.s.bostwick
Employees Worked With
October 22, 2024
Very speedy oil change and victor was very helpful with getting me what I need getting me what I need More
by hannahkasheta
Employees Worked With
October 21, 2024
Excellent service from Alfredo! ! I’am at Germain Honda because of him.. Give him a raise!! ! I’am at Germain Honda because of him.. Give him a raise!! More
by tvlbear
Employees Worked With
October 21, 2024
Service is always good when I go to Germain Honda. They treat my car like it’s one of theirs. They treat my car like it’s one of theirs. More
by keiontaebell
Employees Worked With
October 21, 2024
Robert was very pleasant and even remembered me from my past visit. Waiting area very clean. past visit. Waiting area very clean. More
by brendarozwod
Employees Worked With
October 21, 2024
Robert was fantastic! Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcomin Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcoming and helpful. This was my first Honda service experience and it left a really positive impression for future visits. More
by stefaniebauler
Employees Worked With
