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Germain Honda of Surprise

Surprise, AZ

4.7
527 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 527 reviews

February 15, 2025

Easy in and out. Very professional and courteous. Alfredo was amazing. And extremely helpful. Definitely recommend this desker More

by krransom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Fast negotiation, easy to deal with. Would recommend to anyone needed a Honda if asked. Thanks for painless transaction. More

by pellandjose
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Service is excellent . Nathan is professional and always delivers great customer service. Very helpful and friendly. More

by kvasqu52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

February 13, 2025

Robert is very helpful. I forgot to pick up my receipt, however, and I sent him a note asking that he send me a copy, but I never got it. Perhaps the message did not get to More

by candacelindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Germain Honda of Surprise responded

Thank you for your business and feedback. We have forwarded you request to our service manager to follow up on. Best Regards, Sassha Motz General Manager

February 13, 2025

Everything was perfect. Got me in immediately, and got me out sooner than promised. Will use Germain Honda in the future. More

by lindabeagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Honda of Surprise responded

We are happy you enjoyed a positive and efficient service experience, just as it should be. Best Regards, Sassha Motz General Manager

February 13, 2025

For the most part Germain Honda was very nice to work with especially Connor Brantman. More

by mary.roth55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your recent automotive needs. Best Regards, Sassha Motz General Manager

February 13, 2025

Great service ! Al is awesome !Honda has been taking care of my car all these years providing an A service thank you More

by lhermoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. Al will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

February 13, 2025

Great service and the service on my car was done when they said it would be. More

by Kldoubleu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Honda of Surprise responded

We thank you for sharing our teams dedication to customer satisfaction. See you down the road. Best Regards, Sassha Motz General Manager

February 13, 2025

Always exceptional service. Nathan is the best. Keeps you up to date on the progress More

by azsherid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Honda of Surprise responded

We are pleased that Nate continues to ensure a positive and informative guest experience. See you down the road. Best Regards, Sassha Motz General Manager

February 13, 2025

Alfredo was very pleasant and helpful. He kept me informed and also fixed my clock in the Honda which I had forgotten to tell him about at the beginning. More

by pbjuris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive experience with Alfredo. We are happy he provided you with an overall positive experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

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