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Germain Honda of Surprise
Surprise, AZ
1,046 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,046 reviews
September 05, 2025
Friendly and prompt service wash the car and it looked great when I picked it up great when I picked it up More
by rbm9799az
Verified CustomerEmployees Worked With
September 05, 2025
Was happy with the dealership. They went out of their way to find a car for me that I wanted. No one was pushy to me. Everyone I dealt with was very kind and professional. I chec They went out of their way to find a car for me that I wanted. No one was pushy to me. Everyone I dealt with was very kind and professional. I checked the background online of Germain auto dealerships and that was one of the reasons I went to Germain Honda of Surprise. They have been around for a long time and they are family owned. The sales manager that worked with Logan was five star as well. I hope that Logan will continue to learn and grow with Germain. I hope I will be satisfied with their service department when I bring my new Honda in for its first service. More
by mrpyle1
September 05, 2025
The first thing I noticed was the fact the first one was the first one that came out and the second was the first picture the first one that came out and the second was the first picture More
by bsmith7926
September 05, 2025
All of the employees were friendly and attentive. Brett was helpful and made sure to answer all of our questions. Brett was helpful and made sure to answer all of our questions. More
by Christine Kennemer
September 05, 2025
Very nice dealership. I was greeted promptly by Kevin, he kept me informed and vehicle was ready earlier than expected. I was greeted promptly by Kevin, he kept me informed and vehicle was ready earlier than expected. More
by Ktwd
Employees Worked With
September 05, 2025
Service was ok, we arrived early to the appointment. Had to wait a few minutes for a service advisor to come out to greet us. About 45 minutes the car went into be serviced. An hour after the car went i Had to wait a few minutes for a service advisor to come out to greet us. About 45 minutes the car went into be serviced. An hour after the car went in to be serviced it cane out . We got the invoice which was higher than what was advertised on the website. We paid the bill got the report, I asked a few questions about the report, and I felt it was an inconvenience for the service advisor and he replied with a short comment and we walked over to the parts department to pay the bill. We went out got into the car and departed the service area. Our total time at the service center was about 1 hour and 45 minutes from time we arrived. More
by ed.brenke
Employees Worked With
September 04, 2025
i was happy they took the time to go over what i needed or if i had any questions or if i had any questions More
by shatkouski
Employees Worked With
September 04, 2025
Robert was very professional and helpful in explaining the service work to be done and the inspections that were done. He is a great asset to your service department!! the service work to be done and the inspections that were done. He is a great asset to your service department!! More
by mejiaspbob
September 02, 2025
Robert was really proactive. Great open communication; he constantly kept me up-to-date on anything that was going on with my Accord. Really quality service advisor; he seem to Great open communication; he constantly kept me up-to-date on anything that was going on with my Accord. Really quality service advisor; he seem to really care. More
by Souksavatdy
Employees Worked With
September 01, 2025
Inspection report shows battery health. But, the battery is dead next day after the maintenance in dealer. But, the battery is dead next day after the maintenance in dealer. More
by Chao
Employees Worked With
