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Germain Honda of Surprise

Surprise, AZ

4.8
760 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 760 reviews

May 13, 2025

I believe that the service try's to do a good job servings my Honda's. I had to return them a few times to make repairs after being services. Mostly over look items that were not done. Nathan Garci More

by solo1950s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Good interacting salesmen, but the management, customer care and the vehicle delivery process needs much improvement! More

by tcoaster456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Brandtman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

They didn't do a good job. Tire had a.nail.in it and they said tire was fine. More

by beege516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Kristina Miranda has now helped me out twice recently. Her knowledge and service has been great. She was able to get me scheduled in the second time based on my timeline. She also responded to question More

by chellers1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Roberts the best. Friendly, personable, and knows his stuff. Every time I come he's right out there with his friendly face. Thanks Robert More

by tug65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

Your continued business and positive feedback about your experiences with Robert are greatly appreciated. See you next time. Best Regards, Sassha Motz General Manager

May 12, 2025

Nathan is always awesome to work with, always outstanding sales and service. I will only bring my Honda to Nathan. More

by wcrjr8055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in Nathan and our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

May 10, 2025

Everyone in service is so friendly! I’ve been coming here for years. This last service I had very little wait time and felt well taken care of! I have the choice of what dealership I ta More

by t_beara2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Al and the Germain Honda team are greatly appreciated. Best Regards, Sassha Motz General Manager

May 10, 2025

Connor was very nice and helpful, I had a great experience here so far and really happy with my purchase. More

by gvg22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phoenix Wiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

It's so nice to see your recommendation of Connor and Germain Honda! We're pleased to know how much you enjoyed working with Connor on the purchase of your new Honda. We hope you LOVE it, and we wish you nothing but happiness in your journeys to come. Best Regards, Sassha Motz General Manager

May 10, 2025

Outstanding sales and service. And the only honda dealer in this area I would consider doing business with. More

by Bill Canavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

Your business and trust in our sales and service teams are greatly appreciated. Thank you for being a loyal Honda and Germain customer. See you down the road. Best Regards, Sassha Motz General Manager

May 09, 2025

Buying a vehicle from Joshua! "Superman" Reeves is like buying a car back in the day. He is a true professional who not only speaks the truth, and knows what he's talking about wi More

by ajdavey111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Germain Honda of Surprise responded

We could not have asked for a more glowing review of Joshua. It's obvious he made sure you were well taken care of. Congrats on your new vehicles! May your satisfaction grow over many happy travels! Best Regards, Sassha Motz General Manager

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