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Germain Honda of Surprise
Surprise, AZ
537 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 537 reviews
February 22, 2025
Very kind and explained everything to me. I would definitely recommend him to any friends that use your dealership. I would definitely recommend him to any friends that use your dealership. More
by SJTMAIL2002
Verified CustomerEmployees Worked With
February 21, 2025
Overall great customer service. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. More
by joyce_henneman
Employees Worked With
February 21, 2025
The check in was simple. Service was timely. Everything was convenient. Nat was, knowledgeable and friendly Service was timely. Everything was convenient. Nat was, knowledgeable and friendly More
by lufeeley
Employees Worked With
February 21, 2025
I have always had excellent service at Germain Honda. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. More
by nancyhuss1947
Employees Worked With
February 20, 2025
Brandon S. worked hard to get a deal for us. He was knowledgable about the vehicle and very honest in the information that he shared with us. Thank you Brandon! worked hard to get a deal for us. He was knowledgable about the vehicle and very honest in the information that he shared with us. Thank you Brandon! More
by Gwen
February 20, 2025
Service department was thorough and found service that needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George d needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George did a great job. Technicians got the work done quickly. Have used Germain Honda for our service for several years. This reinforces why. More
by jsmidt56
Employees Worked With
February 19, 2025
I will definitely recommend Germain Honda. George was professional and kind, and Marco, who'd helped me when the alternator quit the night before practically in front of his house, helped me George was professional and kind, and Marco, who'd helped me when the alternator quit the night before practically in front of his house, helped me then and worked to get our car repaired in short order at Germain Honda. The showroom at Germain Honda appears spotless, so unlike car dealerships in decades past. If your car breaking down becomes a positive experience, as it did for me, count yourself lucky. Thanks to everyone at Germain Honda! More
by JANICE14218
February 18, 2025
Perfect experience from the service department. Got me in, and performed the needed service quicly, and properly. Got me in, and performed the needed service quicly, and properly. More
by lindabeagle1
Employees Worked With
February 17, 2025
Confirmed my suspension about the problem. Work on defining a schedule to perform future repairs. Work on defining a schedule to perform future repairs. More
by arth51.lewis
Employees Worked With
February 17, 2025
During my last visit at the Service Department, the team did an excellent job with resolving my small EVAP leak. did an excellent job with resolving my small EVAP leak. More
by rbrad15711
Employees Worked With
