Germain BMW of Naples - Service Center

My engine overheated and drove the car to the shop. Rhoel Gray came right over to help me with my problem. He gave me a rental car to use.My car was repaired quickly and back to me. I had a radio pro Rhoel Gray came right over to help me with my problem. He gave me a rental car to use.My car was repaired quickly and back to me. I had a radio problem and your shop corrected it. All good and love my car. Thanks Rhoel John Kless More

Charles Griffin takes great care of my car, Francesca. He never attempts up-sell and I trust his recommendations. Chuck treats me like family and Francesca as if she were his own. Many thanks for havin He never attempts up-sell and I trust his recommendations. Chuck treats me like family and Francesca as if she were his own. Many thanks for having my back, Chuck. More

Rhoel Gray was fantastic. The whole service experience was white glove and Rhoel and his team are great ambassadors for BMW The whole service experience was white glove and Rhoel and his team are great ambassadors for BMW More

Christine Barta is awesome. ...she did a great job and was very service-oriented in every way. BMW is lucky to have her working on their behalf and representing their company an ...she did a great job and was very service-oriented in every way. BMW is lucky to have her working on their behalf and representing their company and brand. More

Wonderful experience thanks to service advisor Sebastian M! Filing space to honor the 15 word minimum! M! Filing space to honor the 15 word minimum! More

I’m always pleased at the service I get at Germaine BMW of Naples, Especially with service Advisor, Jeremy Bongle. This is a very busy time of the year for automobile servicing, but Jeremy managed to incl of Naples, Especially with service Advisor, Jeremy Bongle. This is a very busy time of the year for automobile servicing, but Jeremy managed to include my car in the servicing lineup, and my problem was rectified within a couple of days. Thanks again Larry Walko More

My first visit to Germain for service and I just the good fortune of drawing Christina Barta as my service advisor. She was very courteous, pleasant and helpful and went out of her way to answer questions. fortune of drawing Christina Barta as my service advisor. She was very courteous, pleasant and helpful and went out of her way to answer questions. I would give Christine an A+ and will most definitely specifically request her on the next service. More

Efficient. Friendly. Timely. I enjoyed the coffee and the snacks as well. Thanks for the service. Friendly. Timely. I enjoyed the coffee and the snacks as well. Thanks for the service. More

The best service representatives are at Germain BMW in Naples. Cory Hespeler and Christine Barta in North Naples, and Moises Marante in South Naples have always provided me with customer centric, profess Naples. Cory Hespeler and Christine Barta in North Naples, and Moises Marante in South Naples have always provided me with customer centric, professional and empathetic service. More

Service Associate Christine Barta treats my car as if it was her own car!! BRAVO!! was her own car!! BRAVO!! More