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Germain BMW of Naples
Naples, FL
2,481 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,481 reviews
June 06, 2024
Excellent quick service! I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. More
by bmccormic
June 06, 2024
I bought my car here, and will buy my next one here as well. Anyone can sell you a car it is the service you receive after that sets a dealership apart. I had the same person who helped me with service fo well. Anyone can sell you a car it is the service you receive after that sets a dealership apart. I had the same person who helped me with service for years. This time I was helped by Jeremy bongle who lived up to the level of service I am used to. I have no problem recommending germain bmw to anyone. More
by Leaman.steve
Employees Worked With
June 06, 2024
Service was great as usual; Rhoel Gray knows my car and gets me in and out efficiently. Loaner was available immediately and my car was cleaned as well gets me in and out efficiently. Loaner was available immediately and my car was cleaned as well More
by glcpa
Employees Worked With
June 05, 2024
Klevis Toska was informative, polite, and best of all…not pushy. I feel like I got a fair price and am looking forward to my new BMWix pushy. I feel like I got a fair price and am looking forward to my new BMWix More
by stacylynnspencer
June 02, 2024
Excellent experience due to Ken Bednar. Delivery and set up of systems was easy and fast. Delivery and set up of systems was easy and fast. More
by don.henderson1
May 31, 2024
I have been working with Rhoel at Germain BMW for over 10 years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! More
by Kimacobbkim cobb
May 31, 2024
Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More
by bruce_ernst
Employees Worked With
May 30, 2024
I am happy I stopped at Germain BMW to purchase my vehicle. Ken Bednar is an asset to your organization. He is a true professional and provided exceptional service. I left Germain four years ago bec vehicle. Ken Bednar is an asset to your organization. He is a true professional and provided exceptional service. I left Germain four years ago because of there inability to get the car I wanted and poor service. I am a very satisfied customer! More
by sandra.koldjeski
Employees Worked With
Ken Bednar
May 30, 2024
I was very happy with the salesperson Kevin Bugbee. He is very knowledgeable and trustworthy. Already recommended him to my friends. He is very knowledgeable and trustworthy. Already recommended him to my friends. More
by Aberetsky
Employees Worked With
May 30, 2024
I recently purchased a new vehicle at Germain BMW of Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen. I had my prior vehicle serviced there and feel the same way about the service advisor Rhoel Gray. It was a pleasant experience purchasing the vehicle and I plan to continue having it serviced by Germain BMW of Naples. More
by jas
