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Germain BMW of Naples
Naples, FL
2,481 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,481 reviews
July 22, 2024
Chuck Griffith my service adviser for the past 6 yrs. is the real deal.Friendly and very knowledgeable makes my visits pleasant. is the real deal.Friendly and very knowledgeable makes my visits pleasant. More
by Michael
July 11, 2024
The dealership itself is very clean and very up-to-date. The staff is exceptionally helpful and accommodating to all my needs when I was there purchasing the vehicle. The staff is exceptionally helpful and accommodating to all my needs when I was there purchasing the vehicle. More
by Sal.genovese17
Employees Worked With
Kevin Higgens
July 10, 2024
Friendly and knowledgeable staff. There to help one understand all of the controls available on your new BMW. There to help one understand all of the controls available on your new BMW. More
by Bart
July 08, 2024
Professional and prompt service! I am very satisfied. Everything went smoothly. I was treated with the utmost respect. I am very satisfied. Everything went smoothly. I was treated with the utmost respect. More
by Hollocherj
Employees Worked With
July 08, 2024
Everyone was very helpful to say the least. Special thanks to my service coordinator Rhoel Gray who was very supportive as usual. Special thanks to my service coordinator Rhoel Gray who was very supportive as usual. More
by Larry J Siegel
Employees Worked With
July 06, 2024
Charles Griffith gave us excellent customer service at Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to continue our trip comfortably without any disruption. Thank you ver much. More
by helen.pogogeff
Employees Worked With
June 20, 2024
Christine Barta is exceptional. She recently replaced my service advisor as he was relocated to the Naples south location. Chris is committed to providing excellence on every level. She recently replaced my service advisor as he was relocated to the Naples south location. Chris is committed to providing excellence on every level. My service appointment last Saturday was flawless because she went above and beyond to make sure I was well taken care of and had my BMW serviced in record time without any issues. I really appreciated the energy she put into my service appointment to make sure I was totally satisfied and well taken care of. Thank you Christine !! More
by jayneebishop1108
Employees Worked With
June 18, 2024
Jeremy Bongle has done a great job taking care of serving my car and providing a loaner. my car and providing a loaner. More
by Orlando
Employees Worked With
June 18, 2024
Danny was a pleasure to work with. He stepped in and met with us just when we needed him. Was understanding and very low pressure. He listened to our needs and did not attempt to overs He stepped in and met with us just when we needed him. Was understanding and very low pressure. He listened to our needs and did not attempt to oversell us. He is truly a professional to whom we will return for our next BMW purchase. An absolute gentleman and a pleasure to do business with. We highly recommend him to all who need to purchase a new BMW. More
by Tom
Employees Worked With
June 08, 2024
My sale associate was Richard Kruzel! He was the best I’ve ever dealt with. A true professional! He was the best I’ve ever dealt with. A true professional! More
by Melrose
Employees Worked With
