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Germain BMW of Naples
Naples, FL
2,554 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,554 reviews
December 02, 2024
Tona Zarrelli did a great job as our service advisor when we had our X5 serviced. There were extra details which she handled very well. we had our X5 serviced. There were extra details which she handled very well. More
by clayton.schwerin
Employees Worked With
November 25, 2024
Sebastian Murzanski has been my representative now for 2 years and is excellent…personable, knowledgeable and so helpful…if he doesn’t know the answer to one of my questions he researches until he does! Th years and is excellent…personable, knowledgeable and so helpful…if he doesn’t know the answer to one of my questions he researches until he does! Thanks! Rick More
by Rick
Employees Worked With
November 24, 2024
Charles Griffith has been my personal representative for a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with my BMW needs than Chuck, he is always first-class! More
by Tony Lawhon
Employees Worked With
November 23, 2024
Tona Zarrelli was knowledgeable and friendly in helping me get my X3 serviced in a timely manner. Making the appointment was easy. I would highly recommend this dealership. me get my X3 serviced in a timely manner. Making the appointment was easy. I would highly recommend this dealership. More
by dml1454
Employees Worked With
November 23, 2024
Salesman - Roberto Lopez Roberto is very professional, courteous, knowledgeable and patient. He, also, followed up with emails to assure my comfortability with the new car. Cars, today, are very soph courteous, knowledgeable and patient. He, also, followed up with emails to assure my comfortability with the new car. Cars, today, are very sophisticated and need explanation. Roberto was very good at this crucial task. More
by jritz5
November 21, 2024
Great experience from the beginning of the order through the delivery to our home in Boca the delivery to our home in Boca More
by Ariel G
November 21, 2024
I have been working with Tona Zarrelli for half a decade, and at every turn she has been attentive to all my needs and in every occasion exceeded my expectations. and at every turn she has been attentive to all my needs and in every occasion exceeded my expectations. More
by cyberabbi
Employees Worked With
November 20, 2024
Great experience. Smooth transaction. Oscar Matamoros was great. Third time working with him. Kyle Barry was very helpful learning the car’s technology Smooth transaction. Oscar Matamoros was great. Third time working with him. Kyle Barry was very helpful learning the car’s technology More
by mjsmolenski
November 19, 2024
Dealership location is very convenient to where I live. The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle More
by dmeisen710
Employees Worked With
November 18, 2024
The dealership was nice as most are but the service was exceptional. I usually do a lot of online research before buying and used to many responses of the "are you ready to buy a car today" variety. Here exceptional. I usually do a lot of online research before buying and used to many responses of the "are you ready to buy a car today" variety. Here this was NOT the case: I was treated with interest and respect, told a sales manager would get in touch. Klevis Toska contacted me and answered my questions and set up an appointment to meet and test drive a car. The meeting went well and Klevis went out of his way to accomadate my needs. In large part my decision to buy was based on his treatment. More
by bruceds
