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Germain BMW of Naples

Naples, FL

4.9
2,554 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,554 reviews

January 06, 2025

Easy to work with and very friendly. No games or hidden costs. Straightforward discussions. Highly recommend More

by andybleon4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Zupancic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Matamoros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Germain BMW of Naples responded

Your business and kind words are greatly appreciated. Thank you for choosing Germain for your automotive needs. Best Regards, Flavio Galasso General Manager

January 06, 2025

I had an excellent service appointment on 1/3/25. Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional More

by cpg980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Germain BMW of Naples responded

Your continued business and trust in our team means so much to us all. Chuck is an exemplary member of our team focused on delivering only the best in customer care. We thank you for highlighting him and his continued efforts in ensuring you receive a quality and efficient guest experience. Best Regards, Flavio Galasso General Manager

January 06, 2025

Roberto Lopez the salesman was extremely helpful in purchasing our BMW X3. Highly recommend him and the dealership. It was a fast seamless process from beginning to end. More

by Nashfam5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Germain BMW of Naples responded

We're so pleased you enjoyed working with the Germain BMW team! Please give us a call whenever we may help you again. Best Regards, Flavio Galasso General Manager

January 03, 2025

My sales person was Joey Macellari who was very attentive and took as much time as I needed to make a purchase decision. After the transaction he was just as patient in helping me navigate through the variou More

by Bob W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Macellari
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Bob W. responded

See above message

January 03, 2025

My salesman, David Brown, was excellent. I'd highly recommend him. However, the employees behind the scenes of the sale, were very slow. Never have any previous car purchase taken so lo More

by mjo
Purchase Time
Recommend Dealer
No
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Rhoel Gray is excellent at Customer Service! He is knowledgeable in every respect and has always delivered. More

by bwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Germain BMW of Naples responded

Your continued business and trust in Rhoel means so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager

January 03, 2025

They do a good job. Jeremy Bongle is a great client advisor. I feel like they are very helpful. More

by llcultjam@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Germain BMW of Naples responded

We appreciate your business and kind words. See you next time. Best Regards, Flavio Galasso General Manager

January 02, 2025

I recently purchased a X5 M60 from Danny Mazzeo. Professional, efficient, and knowledgeable. I hate buying cars, but would choose to work with Danny anytime. More

by >
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Germain BMW of Naples responded

Thank you for your terrific review of Danny! Nothing means more to us than your satisfaction, so we're thrilled Danny did everything he could to make sure your transaction was a positive one. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

January 01, 2025

Rhoel Gray and Kyle Berry both are with Germaine BMW in Naples. Both provide outstanding service in all respects. They are thorough, patient and very knowledgeable at all times. I’ve had my BMW's serviced More

by drugilbreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Berry
Jan 06, 2025 -

Germain BMW of Naples responded

Thanks for sharing positive feedback on Rhoel. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Flavio Galasso General Manager

December 31, 2024

I am very pleased with Germain BMW. I purchased my used BMW at Germain over 6 years ago and have used their service department fir most of the service except for a few oil changes. I More

by beemergirl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Germain BMW of Naples responded

We appreciate your business and thank you for letting us know how happy your are with the service your receive from Rhoel. See you next time. Best Regards, Flavio Galasso General Manager

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