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Germain BMW of Naples

Naples, FL

4.9
2,499 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,499 reviews

November 21, 2024

Great experience from the beginning of the order through the delivery to our home in Boca More

by Ariel G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Zupancic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples for your recent automotive needs. Our goal is to ensure your complete satisfaction at every touchpoint. Best Regards, Flavio Galasso General Manager

November 21, 2024

I have been working with Tona Zarrelli for half a decade, and at every turn she has been attentive to all my needs and in every occasion exceeded my expectations. More

by cyberabbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Germain BMW of Naples responded

Your continued business and trust in Tona to know she will put you and your service needs at the forefront are greatly appreciated. See you next time. Best Regards, Flavio Galasso General Manager

November 20, 2024

Great experience. Smooth transaction. Oscar Matamoros was great. Third time working with him. Kyle Barry was very helpful learning the car’s technology More

by mjsmolenski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Robaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain BMW of Naples responded

Our highest priority is your complete satisfaction. Thank you for your continued business and for highlighting Oscar is this kind review. Best Regards, Flavio Galasso General Manager

November 19, 2024

Dealership location is very convenient to where I live. The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle More

by dmeisen710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain BMW of Naples responded

Our team of professionals are dedicated to delivering only the best in customer care. Thank you for choosing Germain for your automotive needs. Best Regards, Flavio Galasso General Manager

November 18, 2024

The dealership was nice as most are but the service was exceptional. I usually do a lot of online research before buying and used to many responses of the "are you ready to buy a car today" variety. Here More

by bruceds
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klevis Toska
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain BMW of Naples responded

Great to hear from you. It's wonderful to know that you had a great experience with Klevis, and that he ensured that all of your needs and expectations were met when you came in. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

November 16, 2024

Danny was extremely experienced and knowledgeable. Very informative and patient. He listened to our wants and needs and presented excellent options. His follow up and follow through was detailed and r More

by larsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Germain BMW of Naples responded

Great to hear from you. It's wonderful to know that you had a great experiences with Danny, and that he ensured that all of your needs and expectations were met when you came in. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

November 14, 2024

Derrick Brady is by far the best salesman I ever have worked with when buying a car! He was professional, attentive, knowledgeable, and a pleasure to work with! I would highly recommend this dealershi More

by Greg M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Germain BMW of Naples responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Derrick and our team provided you with all the answers you needed to make this a positive experience. Enjoy your pre-owned BMW! Best Regards, Flavio Galasso General Manager

November 13, 2024

Tona was simply the best. Prompt and courteous service, always with a smile. Will not hesitate to bring our 760 & X5 in whenever is necessary. More

by HPeters423
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Germain BMW of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Tona consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Flavio Galasso General Manager

November 13, 2024

Tona Zarrelli , was great all the work her team did to service my car was done professionally . Car was ready, and washed, by 3 pm. More

by Markathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Germain BMW of Naples responded

We appreciate your business and kind words regarding your service visit with Tona. Our team is happy to know she delivered a 5-star experience. Best Regards, Flavio Galasso General Manager

November 12, 2024

Sebastian in the service department is the best and friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. More

by dianna T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to share Sabastian's dedication to customer satisfaction. He works hard daily to ensure our guests receive only the best service experience possible. We all look forward to our continued relationship. Best Regards, Flavio Galasso General Manager