Germain BMW of Naples

Jeremy Bongle has been our service advisor for several years now and he has always been a pleasure to deal with. He is very knowledgeable about service requirements, warranty and maintenance requirements years now and he has always been a pleasure to deal with. He is very knowledgeable about service requirements, warranty and maintenance requirements. He always has our best interests in mind when making recommendations More

Great Service. Friendly staff. Helpful even without an appointment. Good communication. Will bring my car back next time. Friendly staff. Helpful even without an appointment. Good communication. Will bring my car back next time. More

Chuck is a serious and committed person. I am very appreciative of his care. Thank you! I am very appreciative of his care. Thank you! More

Oscar Matamoros did an excellent job, No pressure, he listened to my wife and me as we described our interest. We ended up ordering a 2025 X3 from the factory. Oscar was very helpful assisting us on sele listened to my wife and me as we described our interest. We ended up ordering a 2025 X3 from the factory. Oscar was very helpful assisting us on selecting features and options we desired. We especially appreciated his recommendation of the dune grey metallic external color, which he pointed out was available in the X3 with the sports package. Once the car was delivered he moved us smoothly through the closing transaction process. We gladly would recommend Oscar. More

I really appreciated the knowledge of my salesman, Roberto Lopez. His approach to the sales was very low key and he was very knowledgeable on each BMW model. A real plus was how he followed up in the Roberto Lopez. His approach to the sales was very low key and he was very knowledgeable on each BMW model. A real plus was how he followed up in the entire sales process notifying me on each step of the way. Another plus was he stated he was always there if I needed any help after the sales. Much appreciated. I would highly recommend him. More

Oscar matamoros was super helpful though out the whole process and we would highly recommend him and germain bmw to anyone process and we would highly recommend him and germain bmw to anyone More

I have never had any problems…and I have been going there for over 12 years for over 12 years More

Recently bought a car from Danny Mazzeo at Germain. He made the remote transaction painless and even delivered the car to our home. Highly recommend Danny and Germain. He made the remote transaction painless and even delivered the car to our home. Highly recommend Danny and Germain. More

My service advisor, Christine Barta, could not have done a better job at getting my new X5 in and out in quickly--in constant contact, part arrived a day earlier than expected. Christine knows the true mean a better job at getting my new X5 in and out in quickly--in constant contact, part arrived a day earlier than expected. Christine knows the true meaning of customer service !! Shout out to Mateo too !!! More

Mike did s great sales job making sure to give me the car i wanted at a fair price. He actually convinced me to buy the car without seeing it i wanted at a fair price. He actually convinced me to buy the car without seeing it More