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Germain BMW of Naples
Naples, FL
2,499 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,499 reviews
December 03, 2024
The dealership provided excellent service from my arrival to updates on the service and notification of completion. Also the final interaction with Sebastian Murzanski was total perfection. to updates on the service and notification of completion. Also the final interaction with Sebastian Murzanski was total perfection. More
by Billbainlardi
Employees Worked With
December 03, 2024
Best service advisor at Germain BMW is Chuck Griffith. He’s always looking out for me as a customer and tells it to me straight. I appreciate all that you do Chuck! He’s always looking out for me as a customer and tells it to me straight. I appreciate all that you do Chuck! More
by Itsmeedee
Employees Worked With
December 03, 2024
Came in with a defective tire. Service rep Jeremy Bongle and helpers Nadia and Alex did great work in not only replacing the tire, but squeezing in a needed service appointment. Service rep Jeremy Bongle and helpers Nadia and Alex did great work in not only replacing the tire, but squeezing in a needed service appointment. All in about an hour and unscheduled. Really appreciated, killed two birds with one stone without even an appointment! More
by Colson
December 02, 2024
I purchased a 2022 BMW X3 M40i from Germain. My salesperson was Derrick Brady. I am not a Florida resident, so this added a few extra steps that we needed to work through (FedEx'ing paperwork, My salesperson was Derrick Brady. I am not a Florida resident, so this added a few extra steps that we needed to work through (FedEx'ing paperwork, shipping the vehicle, extra detailed photos). There were a few bumps along the way, but in the end it all worked out well. More
by ncbrewer
December 02, 2024
Klevis Toska was the salesperson who looked after me at Germain of Naples. He made my purchase of a BMW X1 seamless. Germain of Naples. He made my purchase of a BMW X1 seamless. More
by Bettyking3020
December 02, 2024
Tona Zarrelli did a great job as our service advisor when we had our X5 serviced. There were extra details which she handled very well. we had our X5 serviced. There were extra details which she handled very well. More
by clayton.schwerin
Employees Worked With
November 25, 2024
Sebastian Murzanski has been my representative now for 2 years and is excellent…personable, knowledgeable and so helpful…if he doesn’t know the answer to one of my questions he researches until he does! Th years and is excellent…personable, knowledgeable and so helpful…if he doesn’t know the answer to one of my questions he researches until he does! Thanks! Rick More
by Rick
Employees Worked With
November 24, 2024
Charles Griffith has been my personal representative for a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with my BMW needs than Chuck, he is always first-class! More
by Tony Lawhon
Employees Worked With
November 23, 2024
Tona Zarrelli was knowledgeable and friendly in helping me get my X3 serviced in a timely manner. Making the appointment was easy. I would highly recommend this dealership. me get my X3 serviced in a timely manner. Making the appointment was easy. I would highly recommend this dealership. More
by dml1454
Employees Worked With
November 23, 2024
Salesman - Roberto Lopez Roberto is very professional, courteous, knowledgeable and patient. He, also, followed up with emails to assure my comfortability with the new car. Cars, today, are very soph courteous, knowledgeable and patient. He, also, followed up with emails to assure my comfortability with the new car. Cars, today, are very sophisticated and need explanation. Roberto was very good at this crucial task. More
by jritz5
