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Germain BMW of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My service rep, Jeremy Bongle, is attentive to customer service. Conscientious, enthusiastic interest in his job and looking after my needs. service. Conscientious, enthusiastic interest in his job and looking after my needs. More
Very pleasant and knowledeable Chris Barta - Service Rep. Job was well done and on time Job was well done and on time More
Extremely well managed and operated dealership inclusive of the dealerships service department. Second to none! of the dealerships service department. Second to none! More
Milan Stanisic was a pleasure to work with. Highly recommend him and the Germain BMW dealership. Highly recommend him and the Germain BMW dealership. More
Derrick Brady was just great! He was very friendly, personable, knowledgeable & got us a great deal on our gorgeous barely used Jeep He was very friendly, personable, knowledgeable & got us a great deal on our gorgeous barely used Jeep More
Excellent service and extremely friendly interactions with the employees and service manager. Furthermore, the service was completed in a timely manner and correctly. with the employees and service manager. Furthermore, the service was completed in a timely manner and correctly. More
VERY CLEAN, WELCOMING, AND PROFESSIONAL PEOPLE WORKING THERE. FROM THE FIRST CONTACT PERSON IN THE CHECK IN LANE TO THE CASHIER AT THE EXIT EACH PERSON MADE ME FEEL HAPPY TO BE THERE. THERE. FROM THE FIRST CONTACT PERSON IN THE CHECK IN LANE TO THE CASHIER AT THE EXIT EACH PERSON MADE ME FEEL HAPPY TO BE THERE. More
There was a quick response to my email and for an appointment. Derrick Brady worked with us on purchasing the car. He answered all of our questions with a very pleasant manor. appointment. Derrick Brady worked with us on purchasing the car. He answered all of our questions with a very pleasant manor. More
We love Germain BMW. Our service rep is Chuck Griffith. He pays attention and understands what needs to be done on the car whenever we bring it in for service. There are Our service rep is Chuck Griffith. He pays attention and understands what needs to be done on the car whenever we bring it in for service. There are always going to be some issue, its how well a service team responds and corrects those issues that matter. He never makes you feel like its your problem. He will tell you " I've got this." He treats us like family. Adrian our Tech is very detailed and checks everything to make sure our X5 is working perfectly down to the smallest of details. They are unlike any dealership you will find anywhere else. We can't say enough about the dealership. Right down to the receptionists. We are trading our X5 in on a new X5e plug in hybrid. Our sales rep is Patrick Dodard. He was great explaining the upgrades to us. He worked on helping us get the best price savings while still working to get us the options we wanted. They are a no pressure sales team. You never feel pressured. They are there to work for you. Nice job Germain. More
Chris Barta is the best, she was a pleasure to work with and will.certainly return. and will.certainly return. More