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Germain BMW of Naples

Naples, FL

4.9
2,481 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,481 reviews

November 13, 2024

Tona Zarrelli , was great all the work her team did to service my car was done professionally . Car was ready, and washed, by 3 pm. More

by Markathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Germain BMW of Naples responded

We appreciate your business and kind words regarding your service visit with Tona. Our team is happy to know she delivered a 5-star experience. Best Regards, Flavio Galasso General Manager

November 12, 2024

Sebastian in the service department is the best and friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. More

by dianna T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to share Sabastian's dedication to customer satisfaction. He works hard daily to ensure our guests receive only the best service experience possible. We all look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

November 08, 2024

Chuck Griffith is the best and does a fantastic job with exceptional customer service. Thanks Chuck More

by ken.rusche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain BMW of Naples responded

Chuck is dedicated to customer satisfaction and we are fortunate to have him on our team taking great care of our valued guests. Best Regards, Flavio Galasso General Manager

November 07, 2024

Christine Barta did an exceptional job keeping me informed of the status of my service. Everyone I came in contact with was friendly and helpful. More

by Hawkeyetoo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. We thank you for taking the time to leave our team this kind review. Best Regards, Flavio Galasso General Manager

November 06, 2024

Charles Griffith provided professional, timely, and comprehensive service for my recent visit. Went the extra mile to explore certain issues. The best dealership experience I have ever had over 40 year More

by Karl Spang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Germain BMW of Naples responded

Karl, thank you for telling us why you liked working with Chuck! Your satisfaction means the world to us, and we're pleased he was a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Best Regards, Flavio Galasso General Manager

November 06, 2024

Very courteous and professional from the minute I walked in the door. Couldn’t be happier More

by sglumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Germain BMW of Naples responded

We appreciate you leaving this positive feedback about our service team and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

November 05, 2024

Roberto Lopez is an up and coming BEST SALESMAN at Germain BMW Naples. We decided to lease 2025 BMWs and we chose Roberto again to assist us in making the best choices with what was on the “Lot”. H More

by elizabethwelch47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Robaina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pineros
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Germain BMW of Naples responded

Elizabeth, thanks so much for your stellar review of Roberto! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

November 01, 2024

Chuck Griffith is always very attentive to my needs and questions. He was recommended to me by a good friend and I would highly recommend him. More

by Bmschaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain BMW of Naples responded

Chuck and our staff are dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. We appreciate your continued business and kind words. Happy motoring! Best Regards, Flavio Galasso General Manager

November 01, 2024

A well-run BMW dealership that is attentive to its customers’ needs. Tona Zarrelli, our service, person, always takes good care of us. Good luck to you all in moving forward. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Germain BMW of Naples responded

Steve, thanks for sharing positive feedback on Tona. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Flavio Galasso General Manager

October 30, 2024

Jeremy Bongle is an excellent service manager and one of the key reasons I am a Germain loyalis More

by rupee-mako-0b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Germain BMW of Naples responded

Your business and trust in our team means so much to us all. Thank you so very much for sharing. Best Regards, Flavio Galasso General Manager