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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

February 27, 2024

They care about customer satisfaction and while I was waiting even offered me water and a snack More

by Robertm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are pleased to know you enjoyed your visit and were comfortable while you waited with us. Best Regards, Flavio Galasso General Manager

February 26, 2024

I moved to Naples 2. 5 years ago. The North Naples Germain BMW was very welcoming to me even though i didn't purchase from them. They've made me feel comfortable and value More

by Rruffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Barta
Feb 26, 2024 -

Germain BMW of Naples responded

Thank you! We're glad to hear that you always have a pleasant and accommodating experience with us and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

February 26, 2024

Chris Barte did an excellent job. She was well versed in product knowledge and did a great job with customer service. More

by deanbrisbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barte
Feb 27, 2024 -

Germain BMW of Naples responded

Dean, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

February 25, 2024

Michael Boles was GREAT to work with! Awesome personal and professional service! He answered all of my questions and concerns. More

by frank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Boles
Feb 26, 2024 -

Germain BMW of Naples responded

Thank you so much for this excellent review, Frank. We’re here to stick with our promise and deliver a quality guest experience. We appreciate your business and support. Wishing you all the best. Best Regards, Flavio Galasso General Manager

February 24, 2024

I have been dealing with Chuck Griffith for about 10 years. He is extremely knowledgeable and helpful as well as easy to work with. I highly recommend him. More

by mestherprat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Germain BMW of Naples responded

Thank you for your continued business and trust in Chuck to know that he has your best interest at heart. Best Regards, Flavio Galasso General Manager

February 24, 2024

My service representative, Charles Griffin was easy to speak with. Took care of my problem and set up a follow up as well. I highly recommend this dealership. It is never stressful going there. More

by Genna K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Germain BMW of Naples responded

Thank you so much for taking the time to leave this excellent review. We appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our family. Best Regards, Flavio Galasso General Manager

February 23, 2024

I have been dealing with Rhoel Gray for the past few years for service-related needs/requirements. Rhoel along with the service department, has continuously. exceeded my expectations. He communicates ve More

by williamrdsx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Germain BMW of Naples responded

Thanks! We're happy to hear that you had another great experience with Rhoel and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

February 23, 2024

Showed us the car we exactly wanted to see. Not rushed and explained everything. Great More

by Life Is Good
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Germain BMW of Naples responded

Your business and kind recommendation mean so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager

February 23, 2024

Joseph Macellari was extremely helpful when I was looking for a used car. No high pressure tactics, just information that I needed to make a decision. He spent most of Saturday February 10 with me and my d More

by okaneoneil
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Macellari
Feb 26, 2024 -

Germain BMW of Naples responded

It's great to hear that your car-buying experience was so pleasant and hassle-free that you didn't feel the need to visit any other dealerships. We are happy to know that Joseph took great care of you and hope you are enjoying your pre-owned car. Best Regards, Flavio Galasso General Manager

February 22, 2024

Excellent support and experience with Ken Bednar. Very hepful with the initial purchase and the initial setup. More

by fournier
Recommend Dealer
Yes
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Barry
Feb 23, 2024 -

Germain BMW of Naples responded

Thank you! We're pleased to hear that Ken made sure that you had an excellent and informative sales experience. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

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