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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

March 05, 2024

Our service advisor, Rhoel Gray, is by far the best BMW service advisor we have had in the last 40 years. More

by dlekander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Germain BMW of Naples responded

Your continued business and trust in BMW are greatly appreciated. We are thrilled to know that you are pleased with the level of service Rhoel provides and we all look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

March 05, 2024

Worker with Rhoel Gray in servicing my BMW's. Very prompt, efficient and a nice guy to deal with. I will always take my vehicles to him when service or repair is needed. More

by mason7504
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you for taking the time to leave Rhoel this positive feedback! Best Regards, Flavio Galasso General Manager

March 01, 2024

Jeremy Bongle provided excellent customer service as always. He identified the issues and had our vehicle repaired quicker than expected. He made the entire process a joy! More

by Vange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Germain BMW of Naples responded

Thank you for sharing your positive service experience with Jeremy. We are happy to know that once again he ensured your complete satisfaction. Best Regards, Flavio Galasso General Manager

February 29, 2024

Charles Griffith always provides courteous,professional service. The dealership is always attentive to my needs. More

by moe711guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Germain BMW of Naples responded

We truly value your business and thank you for sharing your positive service experience with Chuck. Best Regards, Flavio Galasso General Manager

February 29, 2024

Excellent service! They are caring, efficient and respectful. I was very impressed with them. They care about their customers. More

by Mirzabegpc
Recommend Dealer
Yes
Employees Worked With
Christine Barta
Feb 29, 2024 -

Germain BMW of Naples responded

Our team is overjoyed to learn of your kind words and we truly appreciate your business. Best Regards, Flavio Galasso General Manager

February 29, 2024

From the beginning to the end of my time spent at BMW purchasing a car from Mike Soles it was more than a good experience!! More

by Evon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Soles
Mar 04, 2024 -

Germain BMW of Naples responded

Congratulations on the purchase of your pre-owned car. We thank you for choosing Germain BMW of Naples for your recent automotive needs. Mike will be excited to know that you enjoyed working with him. Best Regards, Flavio Galasso General Manager

February 29, 2024

What a great experience with Danny and Marco. Just plain friendly and NO hassles. In my years of purchasing cars, this had to be my smoothest experience by a long margin. Thanks Gents, excel More

by airportbum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Mazzeo Marco
Feb 29, 2024 -

Germain BMW of Naples responded

Congratulations on your new BMW. We are thrilled that you found your experience with Danny and Marco to be the smoothest car-buying experience you've ever had. Our team appreciates your business and kind feedback. Enjoy the road in your new car. Best Regards, Flavio Galasso General Manager

February 28, 2024

The phone scheduling person forgot to make my appointment. Luckily the dealership was able to accommodate me when I arrived. More

by zeeemmjay92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
Feb 29, 2024 -

Germain BMW of Naples responded

We sincerely apologize for this error and are pleased our team made sure you were taken care of upon your arrival. Best Regards, Flavio Galasso General Manager

February 28, 2024

My recent visit with BMW OF Naples was excellent. This was because of my service manager George Donavan. He kept informing me of the issues that needed correction. He answered my questions so I can More

by jdujim dunn6900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Germain BMW of Naples responded

Thank you for sharing your overall positive experience. George works hard to ensure our guests are fully informed so they can make informed servicing decisions. We appreciate you taking the time to share his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

February 27, 2024

Christine Barta was excellent. She kept me informed all the way through the process, is knowledgeable, and exceeded my expectations. More

by gettinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Barta
Feb 28, 2024 -

Germain BMW of Naples responded

Thank you! We're glad you felt well accommodated and informed during your service visit. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

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