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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

April 22, 2024

Great service provided! Service advisor, Tona Zarrelli kept me updated and informed with information regarding my vehicle. More

by pk12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tona, Zarrelli
Apr 22, 2024 -

Germain BMW of Naples responded

We appreciate your business and thank you for sharing your positive and informative experience with Tona. Best Regards, Flavio Galasso General Manager

April 20, 2024

George Donovan and Alex (shuttle porter) went out of their way to accommodate me! They are an asset to the Germain family! More

by candikelley
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Apr 22, 2024 -

Germain BMW of Naples responded

Your business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager

April 16, 2024

Of all the car dealerships and service departments I have encountered during my 75 years, Germain BMW of Naples is the best. Of course, to accomplish that lofty feat would not happen without excellent employ More

by dmcdaniel
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Germain BMW of Naples responded

Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are fortunate to have Chuck on our team taking great care of our valued guests. We hope to see here again soon, Best Regards, Flavio Galasso General Manager

April 16, 2024

Chuck is great , he is the best advisor every time I take my car in for service , he goes above and beyond every time and I see him do this to all customers while I wait a short time , not all day like other More

by Turkspainting
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Germain BMW of Naples responded

We are overjoyed to know Chuck continues to ensure your complete satisfaction. Thank you for sharing. Best Regards, Flavio Galasso General Manager

April 12, 2024

I was very happy with the service of Germain BMW. Rhoel Gray is an excellent face for this dealership service department. More

by silverten372
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Germain BMW of Naples responded

Rhoel is dedicated to customer satisfaction and we are fortunate to have him on our team here at Germain BMW of Naples. We appreciate your business and kind words. Best Regards, Flavio Galasso General Manager

April 12, 2024

Rohel Gray was excellent as usual and a pleasure to deal with , best Joe Gentile More

by Joe Gentile
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs and for highlighting Rhoel and his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

April 09, 2024

Rhoel Gray is an excellent representative, he is courteous, attentive, and very professional. He dealt with all of the issues. And even made sure my key had a new battery More

by jeanetteevert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Germain BMW of Naples responded

Ensuring you complete satisfaction is our goal here at Germain BMW of Naples. Thank you for sharing. Best Regards, Flavio Galasso General Manager

April 08, 2024

Sebastian was very professional and helpful. The car was fixed right and Sebastian showed us some cool features on our car that we did not know about. We drive 100 miles to get to this dealers More

by JFARNESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
Apr 09, 2024 -

Germain BMW of Naples responded

We thank you for traveling to Naples and allowing Sebastian and our team to assist with your service needs. See you next time. Best Regards, Flavio Galasso General Manager

April 05, 2024

Germain BMW and my service advisor Chuck are truly world class. I will go to them for all of my purchases and services. It is a pleasure and a burden off of my mind to know we have such top quality BMW de More

by Dr. Tim S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April in finance is five stars.
Apr 08, 2024 -

Germain BMW of Naples responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Flavio Galasso General Manager

April 04, 2024

Kevin Higgins excellent salesperson. Finance person did not offer all options I had to ask. More

by rogerajg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins 5 star
Apr 05, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your recent automotive needs and for this kind review. Best Regards, Flavio Galasso General Manager

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