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Germain BMW of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
2,482 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,482 reviews

May 09, 2024

Germain BMW has a 5 star rating from myself and my husband. We took our M2 to be serviced and they were extremely thorough. They even sent a video text to my phone pointing out important details. Ask More

by whoopthatskankyho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Barta
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May 09, 2024 -

Germain BMW of Naples responded

Thank you for sharing positive feedback on Christine! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Christine has provided for you and your husband. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

May 05, 2024

I chose this location due to its convenience. Staff is friendly and competent. Phone system could use some improvement. More

by CHH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christine barta
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May 06, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Your business and feedback mean so much to us all. It's from comments such as yours that we learn how to better improve our guests experiences. Best Regards, Flavio Galasso General Manager

April 29, 2024

Jeremy Bongle was great, he was helpful and happy to listen to my concerns. Also kept my in the loop on the progress of the Service. More

by edconquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Germain BMW of Naples responded

Thank you for your lovely feedback! We're glad Jeremy's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

April 26, 2024

Excellent service! My advisor Sebastian Murzanski is wonderful! He has great customer service and follow thur. I would recommend him all day everyday! More

by humpdoggydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
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Apr 26, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to highlight Sebastian and sharing your positive service experience. See you next time. Best Regards, Flavio Galasso General Manager

April 25, 2024

Tona Zarelli was so thorough and helpful I could not be happier with her service. Makes me look forward to my next service visit. More

by drsbender
Recommend Dealer
Yes
Employees Worked With
Tona zarelli
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Apr 26, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are happy that Tona took great care of you and your BMW. We look forward to replicating your experience upon returning visits to our dealership. Best Regards, Flavio Galasso General Manager

April 25, 2024

Beautiful, clean and full of helpful staff from service to sales force. Klevis was wonderful and professional. He was filled with knowledge about our X5. We were pleased with the purchase process and drove More

by Agnrealtor
Recommend Dealer
Yes
Employees Worked With
Levi’s
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Apr 25, 2024 -

Germain BMW of Naples responded

Thank you for sharing your positive experience with Klevis and our team. Here at Germain BMW of Naples our team works hard to provide you with all the information you need to make an informed buying decision that is right for you. We are pleased to know that you are happy with your new BMW. Best Regards, Flavio Galasso General Manager

April 24, 2024

Professional. Friendly. Cost conscious. Helpful with transporting vehicle. Kept me updated with sale and transfer. More

by Bgus2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Soles
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Apr 25, 2024 -

Germain BMW of Naples responded

We appreciate your business and thank you for choosing Germain BMW of Naples for your recent automotive needs. Best Regards, Flavio Galasso General Manager

April 23, 2024

Sebastian Murzankski was both professional and courteous in resolving my service issue. I would recommend this dealership and this agent to anyone interested in a BMW! More

by gent310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
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Apr 25, 2024 -

Germain BMW of Naples responded

Thank you for sharing positive feedback on Sebastian! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Sebastian provided for you. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

April 23, 2024

Don’t ever buy a used BMW from this dealership! Absolute worst experience ever! I bought a 2016 BMW 740i 2 years ago. Nothing but problems! Put 12k into it year one but after I got another 12k invo More

by chi7kpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Don’t know my sales Person’s name
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Apr 23, 2024 -

Germain BMW of Naples responded

We are sorry to learn you feel this way about our dealership. Unfortunately, we are unable to locate any customer records using your username and would like to discuss this matter with you. Please give our service manager, William Emerson a call at 239-449-5527 so we may learn more about your concerns. Best Regards, Flavio Galasso General Manager

April 22, 2024

Great service provided! Service advisor, Tona Zarrelli kept me updated and informed with information regarding my vehicle. More

by pk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona, Zarrelli
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Apr 22, 2024 -

Germain BMW of Naples responded

We appreciate your business and thank you for sharing your positive and informative experience with Tona. Best Regards, Flavio Galasso General Manager

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