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Germain BMW of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
2,482 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,482 reviews

May 30, 2024

I recently purchased a new vehicle at Germain BMW of Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen More

by jas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive needs. Our sales and service teams work hard to ensure your complete satisfaction. Kevin and Rhoel are dedicated to customer satisfaction and we are pleased to know it has shined through during your visits with them. Best Regards, Flavio Galasso General Manager

May 28, 2024

Roberto Lopez was professional and worked with us to ensure a great deal. He was a pleasure to work with and is very personable. More

by Anon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Lopez
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May 29, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to leave John this kind review. Your business and positive feedback are greatly appreciated. Best Regards, Flavio Galasso General Manager

May 24, 2024

Rhoel Gray is outstanding. I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 More

by Jerry.buccino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Germain BMW of Naples responded

Your continued business and trust in Rhoel mean so much to us all. Thank you for sharing. Best Regards, Flavio Galasso General Manager

May 22, 2024

Sebastian murzanski what’s our service provider. He did an excellent job explaining What needed to be done for our car. Very honest too. More

by Mkkbmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
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May 23, 2024 -

Germain BMW of Naples responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Flavio Galasso General Manager

May 22, 2024

We continue to be so pleased with Germain BMW! We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his p More

by leewillisgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Germain BMW of Naples responded

Thanks you. We're happy to hear that both Rhoel and Patrick have taken great care of you when visiting with us here at Germain BMW of Naples and made sure all your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

May 20, 2024

Great service from check-in to check out, professional, courteous...wouldn't trust my vehicle to be serviced anywhere else. More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Germain BMW of Naples responded

Our goal is to ensure a positive experience at every touchpoint. Thank you for sharing your positive service experience. Best Regards, Flavio Galasso General Manager

May 20, 2024

Required service and the dealership was willing to negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. More

by K.derousse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Barta
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May 21, 2024 -

Germain BMW of Naples responded

Thank you for letting us know that Christine worked hard to ensure your complete satisfaction. Best Regards, Flavio Galasso General Manager

May 16, 2024

Chris Barta in Service did a great job helping me when my car was in for service. Arranged for loaner, and when my car wasn't going to be ready until late, advised me to keep the loaner, and not deal with th More

by givernygirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
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May 17, 2024 -

Germain BMW of Naples responded

Thanks so much for your thoughtful feedback! We're happy Chris handled your visit with great care and communication. He's definitely an asset to our team, and we're sure he'll appreciate your kind words. Safe travels until next time! Best Regards, Flavio Galasso General Manager

May 14, 2024

Max Zuercher was wonderful to work with~ he helped us find just the model we wanted and made the purchasing process a breeze. I really appreciate the efficiency of Germain BMW of Naples— they made it an More

by mmnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Germain BMW of Naples responded

We appreciate you, your business and for taking the time to leave these kind words. It’s so nice to hear that Max helped to make your sales experience such a positive one. Best Regards, Flavio Galasso General Manager

May 13, 2024

Germain BMW of North Naples is wonderful! They always make sure that my car is serviced properly and up to date! My service advisor is Rhoel Gray and he is the best! He has been taking care More

by gmimi657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Germain BMW of Naples responded

Thank you for your continued business and kind words. Our team looks forward to continuing to provide you with your automotive needs for years to come. Best Regards, Flavio Galasso General Manager

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