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Gerald Subaru of North Aurora

North Aurora, IL

4.9
339 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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339 Reviews of Gerald Subaru of North Aurora

April 01, 2021

I felt appreciated as a customer. Straight forward answers with a clear, fair price that didn't leave me surprised at the end. General Manager, Brian Skeate went out of his way several times on his da More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McGinley, Brian Skeate, Nicole Iacullo
Apr 06, 2021 -

Gerald Subaru of North Aurora responded

The team is happy to hear that you received truly exceptional service! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

March 28, 2021

Happy Repeat Gerald Subaru Buyer - We've been bringing a 2014 Subaru Forester, purchased at Gerald Subaru of North Aurora, back in for regular service since we bought it 8 years ago. We just traded it for a More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Denzel Valenti, Nicole Iacullo
Mar 31, 2021 -

Gerald Subaru of North Aurora responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

March 17, 2021

Great professional and welcoming atmosphere. This was the first visit to the dealer for an oil change for my first Subaru. I am please with both “firsts”. More

by CarDoctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Flowers
Mar 22, 2021 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Brian Trout Service Director btrout@geraldauto.com Gerald Subaru of North Aurora

March 07, 2021

The remote purchase was seamless. Both Nicolle and Jon Dewig were gracious, knowledgeable and answered all my questions and concerns. I had made a 10:00 appointment to pick up the car (Crosstrek) and we More

by sreich2729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Green was also excellent. Polite, professional and friendly., Jon Dewig, Nicole Iacullo
Mar 10, 2021 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

February 28, 2021

You make me feel like very important people. By this way I bought two cars in just two months, thank you your are so nice. More

by Víctor Manuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Darell Cintron
Mar 03, 2021 -

Gerald Subaru of North Aurora responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

February 26, 2021

Jon Dewig did an exceptional job with highlighting the finer points of the car. He thoroughly explained the systems, engine, and other capabilities. Did a fine job! More

by cmfron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Mar 03, 2021 -

Gerald Subaru of North Aurora responded

I am happy to hear your time spent with Jon was truly exceptional. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

February 23, 2021

Sean and Darell were a joy to work with. Smoothest dealer buying experience I’ve had in a while. Will absolutely come back to do business with this team again. More

by alexvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Darell Cintron
Feb 26, 2021 -

Gerald Subaru of North Aurora responded

We're so happy we were able to help you out! Our team strives to deliver a truly exceptional experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

February 05, 2021

Denzel Valenti was awesome to work with. He was professional and made the process of buying a new car enjoyable. I will recommend my friends and family to your dealership and Denzel. I love my ne More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Denzel Valenti
Feb 10, 2021 -

Gerald Subaru of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

January 31, 2021

This was probably our most positive car buying experience we have ever had. The entire staff is welcoming and positive. Our salesman, Jon Dewig, is extremely knowledgeable and personable. Jon took the time More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Brian Skeate
Feb 03, 2021 -

Gerald Subaru of North Aurora responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Subaru of North Aurora was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

January 30, 2021

Luis Figueroa is one of the reasons I will keep coming back to Gerald North Aurora for any car or service needs. I hope he keeps bringing his puppy Caruso to work with him. More

by juliern897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
Feb 03, 2021 -

Gerald Subaru of North Aurora responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

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