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Gerald Subaru of North Aurora
North Aurora, IL
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339 Reviews of Gerald Subaru of North Aurora
I felt appreciated as a customer. Straight forward answers with a clear, fair price that didn't leave me surprised at the end. General Manager, Brian Skeate went out of his way several times on his da answers with a clear, fair price that didn't leave me surprised at the end. General Manager, Brian Skeate went out of his way several times on his days off. Nicole Iacullo worked her magic to find and retrieve my car in the matter of hours to beat a deadline and save me from a bad deal somewhere else. Finishing my experience with Brian McGinley in sales who was also wonderful. He was knowledgeable and very helpful in going over the vehicle and it's features. He also let me know about all available packages and warranties that I could benefit from without trying to sell me anything I didn't want. They ran as a great team. More
Happy Repeat Gerald Subaru Buyer - We've been bringing a 2014 Subaru Forester, purchased at Gerald Subaru of North Aurora, back in for regular service since we bought it 8 years ago. We just traded it for a 2014 Subaru Forester, purchased at Gerald Subaru of North Aurora, back in for regular service since we bought it 8 years ago. We just traded it for a fabulous new 2021 Forester Touring which checks all our boxes. Aside from the great vehicles, one reason is the great friendly service and support we've enjoyed from Gerald over all these years. Worry and trouble-free motoring at its best. Plus, we love their superb new showroom and service area with a nice customer waiting area with free drinks and snacks including my favorite, Starbucks coffee! We just wish we lived a little closer so we could get the free carwash more often! The sales process was very professional and not at all high pressure. Brief service check after purchase was quick and courteous even though we just stopped in unannounced. More
Great professional and welcoming atmosphere. This was the first visit to the dealer for an oil change for my first Subaru. I am please with both “firsts”. first visit to the dealer for an oil change for my first Subaru. I am please with both “firsts”. More
The remote purchase was seamless. Both Nicolle and Jon Dewig were gracious, knowledgeable and answered all my questions and concerns. I had made a 10:00 appointment to pick up the car (Crosstrek) and we Dewig were gracious, knowledgeable and answered all my questions and concerns. I had made a 10:00 appointment to pick up the car (Crosstrek) and we actually started early!! No waiting, no surprises or runaround. Just direct, polite and professional service and assistance. Jon even synched my phone for me! Thank you all very much. It was definitely worth the drive. Also, I shopped other subaru dealers. The best price was definitely at Gerald Subaru. More
Jon Dewig did an exceptional job with highlighting the finer points of the car. He thoroughly explained the systems, engine, and other capabilities. Did a fine job! finer points of the car. He thoroughly explained the systems, engine, and other capabilities. Did a fine job! More
Sean and Darell were a joy to work with. Smoothest dealer buying experience I’ve had in a while. Will absolutely come back to do business with this team again. buying experience I’ve had in a while. Will absolutely come back to do business with this team again. More
Denzel Valenti was awesome to work with. He was professional and made the process of buying a new car enjoyable. I will recommend my friends and family to your dealership and Denzel. I love my ne professional and made the process of buying a new car enjoyable. I will recommend my friends and family to your dealership and Denzel. I love my new Subaru! More
This was probably our most positive car buying experience we have ever had. The entire staff is welcoming and positive. Our salesman, Jon Dewig, is extremely knowledgeable and personable. Jon took the time we have ever had. The entire staff is welcoming and positive. Our salesman, Jon Dewig, is extremely knowledgeable and personable. Jon took the time to help us set up all of the personal options in our new Outback. He went through all of the features and explained each of them. Just a great guy to work with! We cannot express enough the wonderful experience it was to buy our Outback at Gerald Subaru. More
Luis Figueroa is one of the reasons I will keep coming back to Gerald North Aurora for any car or service needs. I hope he keeps bringing his puppy Caruso to work with him. back to Gerald North Aurora for any car or service needs. I hope he keeps bringing his puppy Caruso to work with him. More