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Gerald Subaru of North Aurora

North Aurora, IL

4.9
339 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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339 Reviews of Gerald Subaru of North Aurora

October 07, 2020

Subaru Outback---brought in to have it serviced as the eye sight light was on in the dash. While the car was in the shop also had the oil changed. Daniel was my service advisor, he was friendly, pleasant More

by Kevin M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 08, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a truly exceptional impression on you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

October 06, 2020

Tasha was very nice & made me a great offer. Her initial contact made me want to pursue the situation further. Faruq Solebo ended up being the reason that I made the purchase at Gerald Subaru of North Au More

by Marc
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo
Oct 08, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a truly exceptional experience with us. Please let us know if we can help you with anything else. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

October 05, 2020

Great service, every agent was very helpful from the start to the finish, facility is fabulous and the Sales person Big John was awesome thank you More

by thomasj999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Oct 08, 2020 -

Gerald Subaru of North Aurora responded

Thanks for the truly exceptional experience . We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

October 05, 2020

Jon Dewig was great to work with, he spent over 2 1/2 hours with us when we were buying a used Subaru. Jon took us on a long test drive, explained all the car's features, the car was detailed for us bef More

by aj213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Oct 08, 2020 -

Gerald Subaru of North Aurora responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 19, 2020

I have had great success at gerald’s Subaru. The dealership is well run and the salespeople are great. My salesman, Jon was great. He explained everything to my liking. Sean also was very informativ More

by Margaretlopez1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Sean Ryan
Sep 21, 2020 -

Gerald Subaru of North Aurora responded

Margaret, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 13, 2020

Andrew was very helpful and willing too address any of my concerns, the whole dealership was very friendly and I love my purchase. I do feel like I’m part of the family now. More

by Mr.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Landreth, Tiana Guarnaccia, Tasha Yates, Andrew Wedick
Sep 14, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 10, 2020

Luis & David have always been extremely courteous and knowledgeable. I come in often for just a wash and they are always welcoming. When an oil change is needed is always efficient and even with the extr More

by Joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, David
Sep 14, 2020 -

Gerald Subaru of North Aurora responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 09, 2020

We bought from Derrick at Gerald Subaru, could not have had a better experience. Everything went great we were Happy when we walked up and Happy when we drove away with our new outback. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several people walked up and introduced themselves and were happy we were there, Derrick Matthews
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write us a truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 09, 2020

Faruq and Sean were professional and friendly! Thanks for all your help! Go see them and you will not regret it! My mom is very happy with her new Subaru! More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Faruq Solebo
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 06, 2020

I have bought 2 cars from Gerald and Eric Zetterlof always treats you right. Great caring salesmen that makes sure the customer is always satisfied. More

by Patricia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wolf, Jake Landreth, Eric Zetterlof, Tiana Guarnaccia, Meghan Hoffman, Tasha Yates
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Patricia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

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