Gerald Subaru of North Aurora

Eric Zetterlof was our salesman for our new Outback. Eric was off the bat very informative. He went over all aspects of the Outback as we have never owned a Subaru before! Everything from Options, Safety fea was off the bat very informative. He went over all aspects of the Outback as we have never owned a Subaru before! Everything from Options, Safety features, and Steel construction type. I have never driven an Outback before and Eric's demonstration on the test drive was very informative. He gave us a great understanding and example of the adaptive cruise control, and steering system. I ended up purchasing a 2021 Outback through Eric and it was a very pleasant experience. He brought the whole experience to a personal level, and kept the buyer informed throughout the whole process. More

Car buying is one of my least liked activities because of the often cheesy and mildly insulting back and forth. My experience with your team was outstanding. It was very professional and respectful (I hope the often cheesy and mildly insulting back and forth. My experience with your team was outstanding. It was very professional and respectful (I hope you felt the same about my actions). Of course we negotiated but it was a very above board discussion held in a very congenial manner. We did not do the "I'll have to talk to my manager" thing. Instead we talked about our proposals and reached a logical agreement. Then it was committed to writing. This is the way people come to an agreement. Great experience. I was very impressed and pleased. Thank you Ken and Peter. More

I drove 1 hr to get financing for a car so after working all night I was skeptical low & behold upon pulling into the car lot my phone rang it was the salesman (8:45am)Faruq Solebo excitedly anticipating ou all night I was skeptical low & behold upon pulling into the car lot my phone rang it was the salesman (8:45am)Faruq Solebo excitedly anticipating our meeting I informed him I was pulling into the lot he assured me from that moment I would be happy upon entering Kevin Green(Finance Manager) again assured me I would be leaving a HAPPY man well to say the least they made it happen 2018 Nissan Rogue THANKS (EXCEPTUAL SERVICE) More

Jon DeWig is the best guy ever..I have known him all his life and his family is awesome people... I would tell everyone to buy a car from him life and his family is awesome people... I would tell everyone to buy a car from him More

The best Dealer I work with. Service and Sales are top notch. If you are thinking of a Subaru you have to stop by this Dealer. notch. If you are thinking of a Subaru you have to stop by this Dealer. More

We had the worst experience we have ever had a car dealership. Our salesman was wonderful, but the finance manager Kevin was awful and rude. dealership. Our salesman was wonderful, but the finance manager Kevin was awful and rude. More

Luis and Dan in the service department clearly explained what maintenance was needed and let me know about some lights that need replacing. They also kept me updated as to the progress of the service. what maintenance was needed and let me know about some lights that need replacing. They also kept me updated as to the progress of the service. More

The dealership is nice, but my experience with Faruq Solebo is the reason for my review. As a senior citizen and a widow navigating the ‘buying a new car’ waters on my own I appreciated his patience an Solebo is the reason for my review. As a senior citizen and a widow navigating the ‘buying a new car’ waters on my own I appreciated his patience and expertise. He was never high pressure or pushy. All of my many questions were answered to my satisfaction and understanding. He knows every feature, button, screen, and dial of the vehicle thoroughly. Faruq is a definite asset to the dealership. More

My initial review of Gerald and Jon was helpful and friendly however since then I’ve had no luck getting a spare key for my resent purchase. They promises that second key and to date I have not heard f friendly however since then I’ve had no luck getting a spare key for my resent purchase. They promises that second key and to date I have not heard from them - it’s been a month. More

Had a great experience at Gerald Subaru of North Aurora. My sales person, Kenny, was terrific - high energy, knowledgeable and helpful. The professionalism at the dealership was evident from the sales sta My sales person, Kenny, was terrific - high energy, knowledgeable and helpful. The professionalism at the dealership was evident from the sales staff to the finance staff and I felt comfortable and important. More