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Gerald Subaru of North Aurora

North Aurora, IL

4.9
339 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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339 Reviews of Gerald Subaru of North Aurora

September 05, 2020

The car buying experience was efficient and pressure free. My salesperson was very knowledgeable and friendly. The safety features on this car are outstanding! Five stars! More

by ITHAL67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of North Aurora. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 04, 2020

Very informative and friendly! Traded in my Nissan for a new Crosstrek. Super happy with color and all the extras! Thank you for your help Connor More

by kymkowalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jones
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

September 04, 2020

had a wonderful experience with the dealer as a whole! no hiccups with the process, very easy and the entire staff was great! especially my salesperson darell!! very happy overall with the process More

by icorral4554
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
Sep 09, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 30, 2020

David, Luis and Brian all went above and beyond! They explained what was needed for my repairs and definitely did their utmost to assist me. All of the people in the service department and Everyone at t More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with David Luis and Brian
Sep 02, 2020 -

Gerald Subaru of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 30, 2020

Denzel was my sales associate and he was great. He knew all his car facts he was not pushy and self motivated to sell a car. He asked questions about what I was looking for in a new vehicle and again blew More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denzel Valenti
Sep 02, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Subaru of North Aurora! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 25, 2020

Big John is extremely knowledgeable, professional and personable. Thank for a great buying experience. We are excited about our new Forester and it's high safety rating. More

by pegmartinek
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Aug 28, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 24, 2020

Gerald is the Real Deal! From being met at the door, all the way through closing the sale, everyone was pleasant, knowledgeable, and committed to making the deal happen. Totally positive experience. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Nicholson, Meghan Hoffman, Tasha Yates
Aug 27, 2020 -

Gerald Subaru of North Aurora responded

We love hearing from our customers, so thank you for taking the time to write this truly exceptional review! It's wonderful to hear that our staff at Gerald Subaru of North Aurora was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 22, 2020

Great service, super attentive from start to finish. This is my second lease from Gerald Subaru and Faruq made it another wonderful and easy experience! More

by dhutch337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo
Aug 26, 2020 -

Gerald Subaru of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 21, 2020

Thanks to Big Jon for his time walking me through the intricacies of all the remarkable features of my new Impreza. So very knowledgeable and into the tech. More

by Mark C.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Sean Ryan, Meghan Hoffman, Tasha Yates
Aug 21, 2020 -

Gerald Subaru of North Aurora responded

Thank you for your great review, Mark! We're glad to have Jon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 21, 2020

Bought a car from Connor Jones at Gerald Subaru in North Aurora. Great customer service, responsive to our questions, friendly, not pushy, and overall a great salesman. I will not hesitate to call him in t More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Jones
Aug 26, 2020 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to share your truly exceptional feedback regarding your experience at Gerald Subaru of North Aurora and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

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