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Gerald Subaru of Naperville

Naperville, IL

4.7
3,068 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,068 Reviews of Gerald Subaru of Naperville

October 06, 2019

Getting my new forester I went there for an outback and ended up with a forester. The sales man told me d forester came with fog lamps and that was one of my requirements but More

by Gfrimpong01
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Jesse Bush
Oct 06, 2019 -

Gerald Subaru of Naperville responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Alec McKean - General Manager

October 05, 2019

Return to Gerald Subaru We bought our second vehicle from Mike Price this year. There is a reason we came back. Mike made the car buying experience easy and Subaru offers a More

by ronali45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 06, 2019 -

Gerald Subaru of Naperville responded

ronali45, thank you for your loyalty to our dealership and for taking the time to write this review. Mike’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

October 05, 2019

Came for the test drive and bought the CrossTrek Mike was professional and made our experience pleasant with no pressure- had an interesting afternoon looking at colors and options- will recommend hi More

by Clarkcamp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Marie Stepanek, Tim Murray
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback and recommendation. It's fantastic to know that we were able to make your CrossTrek incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Chuck Dziak - cdziak@geraldauto.com

October 05, 2019

Michael Price was terrific to work with on the purchase of my 2020 Subaru Ascent. Very happy with my vehicle.and all of the features. More

by RQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Michael was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

October 05, 2019

Used car purchase Our customer care coordinator and sales personnel were great to deal with Tony in finance was quick and professional. A large inventory of cars was a More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Leo Katsnelson, Marie Stepanek, Jennifer Silvestri
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

October 05, 2019

Great car buying experience Leo was professional and courteous throughout the buying process and helped alleviate any worries I had about buying a car. I would recommend him to f More

by NorsePole21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Leo and the rest our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

October 05, 2019

New Forester Via Costco The purchase was painless (well, other than writing a check for the full amount). Going through Costco Auto eliminated price dickering The time of More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly excpetional review and for traveling to Gerald Subaru of Naperville from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Alec McKean - General Manager

October 05, 2019

Great! We loved working with Mike!we love our new Subaru and hope to be customers for a long time to come! Thanks for everything, Mike! More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Hi CD and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Subaru of Naperville. We are driven to offer great customer care and we will let Mike now that he achieved this. Thank you again and we hope to see you again soon! Sincerely, Alec McKean - General Manager

October 04, 2019

Ehab was extremely nice and very friendly. He helped me fin d the best car that I can afford. He helped me with all the questions I had. Once again this was the best car shopping I ever had. I would definitely More

by z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 06, 2019 -

Gerald Subaru of Naperville responded

z, thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely, Alec McKean - General Manager

October 04, 2019

Great Service The service was great! Great car! Just a little surprised on Financing part. I would recommend this dealer because of wonderful sales team and after s More

by Kurocat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Marie Stepanek
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Hello Kurocat and thank you for your feedback. We're very happy to hear that your experience was nothing short of truly exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Alec McKean - General Manager

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