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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

February 12, 2020

Michael was a fantastic, patient and understanding individual. I would recommend doing business with him to anyone . Cant say enough about the staff at gerald More

by Happysi
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Feb 13, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Michael. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

February 11, 2020

Another deal for Jesse! This was our third time working with Jesse Bush to lease or buy our cars! Once again, easy to work with, no messing around with numbers, very straight More

by Diana Cramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Feb 13, 2020 -

Gerald Subaru of Naperville responded

Diana, thank you for your truly exceptional review and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alec McKean - General Manager

February 10, 2020

Buying my first Subaru This was my first time buying a Subaru. And the process took sometime. I was unclear if I wanted a new or used. Ended with a 2017 Outback Limited. I'm More

by boogjensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Paulo Rodriguez
February 10, 2020

Great salesm experience for long-distance purchase Ehab was wonderful to work with. Because we live some distance from the dealership, we had to handle much of the shopping process over phone and email More

by lcrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Feb 11, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

February 10, 2020

The sales rep, Paulo, did an outstanding job by explaining the auto that I was interested in purchasing. If not for his expertise I am not sure I would have bought the Ascent. I came to Gerald s More

by Johnhendricks33
Recommend Dealer
Yes
Employees Worked With
John Pryor, Paulo Rodriguez
Feb 11, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely, Alec McKean - General Manager

February 09, 2020

Outstanding service. Jessie is excellent at helping us ( not to mentioned , my 2 friends , my son and my husband ) get into a vehicle that suits our needs . He treated us with respect and like a family . I More

by MelReyes24
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price, Jesse Bush
Feb 11, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional review about your experience at Gerald Subaru of Naperville! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Alec McKean - General Manager

February 09, 2020

Salesman Dennis was amazing to work with. He was so polite, patient, explained everything, all without being "pushy" like I experienced with other salesmen at More

by luckybean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Feb 11, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

February 08, 2020

Ehab and the sales team at Gerald Subaru in Naperville are excellent! Ehab is very knowledgeable about his Subarus. The team were easy to work with. Hoping to work with them again in the future. More

by RayWang
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Feb 11, 2020 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

February 08, 2020

Jenni Silvestri was amazing! Her professional demeanor and transparency was refreshing! Jenni really listened my needs and was able to locate a perfect fit in my price range. Listening is a lost art h More

by james.mannella
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Alec McKean, Michael Price, Jennifer Silvestri
Feb 11, 2020 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review, James. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

February 08, 2020

Everything was fantastic! Baldo and Ehab were amazing! Great experience! Ehab explained everything about the car and made sure I was comfortable with everything before I left. I really appreciated that. More

by shauna.smith24
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref
Feb 11, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

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