Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
Mike was very patient, attentive, easy to deal with. The dealership is very well maintained, clean, and accessible. We will come back again, if we need another car dealership is very well maintained, clean, and accessible. We will come back again, if we need another car More
Jesse’s a really great guy and helped me find the Subaru I was looking for rather than try to sell me one that I didn’t want. He did not waste my time playing any back and forth haggling games but was still I was looking for rather than try to sell me one that I didn’t want. He did not waste my time playing any back and forth haggling games but was still happy to negotiate. In the end I got a very fair deal on my new Impreza without any kind of extra stress. More
Excellent Customer Experience! This is how car buying should work! We researched and asked for bids from several dealerships. Communication with Mike was easy and straightforward. H This is how car buying should work! We researched and asked for bids from several dealerships. Communication with Mike was easy and straightforward. He explained everything in detail and took plenty of time to explore the features of our new Ascent. Could not have asked for more! More
Mike was great to work with on our new Ascent. Mike provided timely pricing and availability info, explanation of every feature, and even coordinated quick delivery. We will come back to Gerald for ou provided timely pricing and availability info, explanation of every feature, and even coordinated quick delivery. We will come back to Gerald for our next purchase. More
Very helpful staff I had great experience buying my outback from them and the sales person was was well informed about the car and the manager got involved to make sure I got great deal and made my pur outback from them and the sales person was was well informed about the car and the manager got involved to make sure I got great deal and made my purchase go smoothly. More
Ehab is the epitome of customer service. He is candid and honest, and he genuinely wants to make sure his customer gets the best deal possible. I spent my day going from dealership to dealership full of sale honest, and he genuinely wants to make sure his customer gets the best deal possible. I spent my day going from dealership to dealership full of salespeople who were rude and firm, and had almost given up by the time I went to Gerald Subaru. Thankfully Ehab was there to help me out and get me a great car for a great price! More
I couldn’t have been happier with the service that was provided by Deede. She is very personable, genuine, and honest. We connected right away and the relationship between buyer/seller was trusted off the provided by Deede. She is very personable, genuine, and honest. We connected right away and the relationship between buyer/seller was trusted off the bat. Not only did she take the time to explain specifics to me, if she wasn’t positive about something she used her resources to find out instead of just giving me the run around. I couldn’t have had a better first time buying a car. I will only return to Subaru, and I would refer to Deede in a heartbeat!! More
We we’re met at the door by Deede, she was very pleasant and friendly. She was very informative and professional and most of all she wasn’t pushy. We found the buying experience with the entire staff to be and friendly. She was very informative and professional and most of all she wasn’t pushy. We found the buying experience with the entire staff to be very pleasant. More
Jennifer helped me for 2 weeks before I finally made a decision. No pressure just helpful. We drove all around to their different dealers trying to find the right car. decision. No pressure just helpful. We drove all around to their different dealers trying to find the right car. More
Gerald has always been great and Jennifer was the best! She is an asset to the dealership. Answered every question with clear explanations. Took excellent care of us. We know we can call on her anytime if She is an asset to the dealership. Answered every question with clear explanations. Took excellent care of us. We know we can call on her anytime if we need anything. More