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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

March 25, 2020

Mike was very patient, attentive, easy to deal with. The dealership is very well maintained, clean, and accessible. We will come back again, if we need another car More

by bisaya88
Recommend Dealer
Yes
Employees Worked With
John Pryor, Marie Stepanek, Michael O'Brien
Mar 26, 2020 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

March 24, 2020

Jesse’s a really great guy and helped me find the Subaru I was looking for rather than try to sell me one that I didn’t want. He did not waste my time playing any back and forth haggling games but was still More

by Doug
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Mar 26, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your truly exceptional car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jesse and the rest of the Gerald Subaru of Naperville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Alec McKean - General Manager

March 23, 2020

Excellent Customer Experience! This is how car buying should work! We researched and asked for bids from several dealerships. Communication with Mike was easy and straightforward. H More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Mar 24, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

March 22, 2020

Mike was great to work with on our new Ascent. Mike provided timely pricing and availability info, explanation of every feature, and even coordinated quick delivery. We will come back to Gerald for ou More

by John
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, John! Sincerely, Alec McKean - General Manager

March 21, 2020

Very helpful staff I had great experience buying my outback from them and the sales person was was well informed about the car and the manager got involved to make sure I got great deal and made my pur More

by akad8000
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

March 20, 2020

Ehab is the epitome of customer service. He is candid and honest, and he genuinely wants to make sure his customer gets the best deal possible. I spent my day going from dealership to dealership full of sale More

by alexohlson
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We really appreciate your business. Sincerely, Alec McKean - General Manager

March 19, 2020

I couldn’t have been happier with the service that was provided by Deede. She is very personable, genuine, and honest. We connected right away and the relationship between buyer/seller was trusted off the More

by michaela_vilim
Recommend Dealer
Yes
Employees Worked With
Michael Price, Deede Burdett
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We really appreciate your business. Sincerely, Alec McKean - General Manager

March 19, 2020

We we’re met at the door by Deede, she was very pleasant and friendly. She was very informative and professional and most of all she wasn’t pushy. We found the buying experience with the entire staff to be More

by Ringing5700
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Pryor, Deede Burdett
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

March 19, 2020

Jennifer helped me for 2 weeks before I finally made a decision. No pressure just helpful. We drove all around to their different dealers trying to find the right car. More

by Walkerbunch19
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jennifer Silvestri
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

March 19, 2020

Gerald has always been great and Jennifer was the best! She is an asset to the dealership. Answered every question with clear explanations. Took excellent care of us. We know we can call on her anytime if More

by John C.
Recommend Dealer
Yes
Employees Worked With
John Pryor, Michael Price, Jon Thongphadith, Jennifer Silvestri
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

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