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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

April 02, 2020

Deede Burdett was AMAZING. She was beyond helpful and has such a lively personality. Thank you Deede for helping me, you went above and beyond for me and I truly appreciate it. More

by Ericaaa
Recommend Dealer
Yes
Employees Worked With
John Pryor, Deede Burdett
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, Alec McKean - General Manager

April 01, 2020

I highly recommend our sales associate Kenny Gross at Gerald Subaru in Naperville IL. He was knowledgeable, friendly and patient. He made the buying experience a pleasure. More

by Mcarduff
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

April 01, 2020

Jenny was a super funny and nice lady. She gave us all the info we needed and helped up get a really good deal on a super nice car !! Thanks for ur time Jenny and helping up get the perfect car !! More

by Rileypro6601
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

March 31, 2020

Out of all the dealers my husband and I went to, Ehab was the only sales professional that took the time to explain EVERYTHING in detail. Not only about the car but the whole process. He is very profession More

by i_love_mykids
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Apr 17, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

March 31, 2020

Professional experience, willing to work with clients to achieve a mutually beneficial deal. Clean and we'll organized dealership, with great service area. Go check them out! More

by NickiR
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 07, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your feedback, NickiR. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

March 30, 2020

2020 Ascent with Eddy O Eddy was great and made sure that we were comfortable with pricing and worked with us to meet our needs. He was always to help find a vehicle for us More

by 2020AscentDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Eddy Orellana
Apr 07, 2020 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Sincerely, Alec McKean - General Manager

March 29, 2020

Paulo helped us to decide between the Outback and the Forrestor. Our test drive on the track really helped to us define the characteristics that make the Outback we bought the best deal for us. More

by Jessica Good
Recommend Dealer
Yes
Employees Worked With
John Pryor, Paulo Rodriguez
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Jessica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

March 27, 2020

Ehab was a pleasure to work with. He made the process of buying a car very easy. He was willing to negotiate based on comparison cars I had found and worked with me on a good deal. He is exemplary of custom More

by brandon.s
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Alec McKean - General Manager

March 25, 2020

Fantastic experience getting my first car From talking to sales representatives online to meeting them on the showroom floor, Gerald Subaru was a breeze to work with. The staff was incredibly More

by mdy2106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Anthony Mazany, Abid Khan
Mar 26, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

March 25, 2020

awesome.he is very professional and informative. his sense of humor makes you at home with the dealership.definitely I will buy my next car here and with him. More

by bisaya88
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Mar 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

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