Gerald Subaru of Naperville
Naperville, IL
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3,066 Reviews of Gerald Subaru of Naperville
This was the second subaru we bought from Gerald Subaru. Beautiful clean facility, friendly helpful people too! Can’t say enough about good Kelly Thomas! When we were ready to make another purchase we c Beautiful clean facility, friendly helpful people too! Can’t say enough about good Kelly Thomas! When we were ready to make another purchase we contacted Kelly because of our previous dealings with her. She makes buying a car a wonderful experience ! Thank you Kelly and all the folks at Gerald Subaru!! Nick and Pam Booras Ottawa, IL More
Awesome Experience :) I registered an interest in a vehicle online and immediately Marie Stepanek emailed me with a competitive price offer. I was looking for a good deal I registered an interest in a vehicle online and immediately Marie Stepanek emailed me with a competitive price offer. I was looking for a good deal (not a steal) so this was a perfect start. We talked on the phone, she was very nice and friendly. She scheduled an appointment for me and an hour later I walked in right on time. About 10 seconds later Nick Gruic was there to greet me at the door. He was very friendly and easy going and he took me back to his desk. I told him the car I wanted to buy and then we ended up talking about cars and joking around for like 20 minutes. It's really nice when the person selling has knowledge and passion for the product, which Nick clearly does. I could tell he was genuinely excited for me. After a quick test drive I was back at his desk where he presented me with the same offer (on paper) that was emailed to me. No hidden fees, very straight forward, just a really nice offer. A short time later I was in the finance office where I met Tony Mazany. He was also great to work with, explained my options very clearly, going over the pros and cons, and no pressure whatsoever. A few signatures and initials later and the deal was done. Honestly I had such a fun time talking and joking around with the people there I did not want to leave. I'm going to recommend to all my family and friends they buy from Nick and Gerald Subaru of Naperville. Thanks again for the great experience :) More
Ehab was very attentive to all my questions. He was very prompt with the whole process of getting us out the door with the vehicle. I appreciate his efforts especially during this time of social distancing. prompt with the whole process of getting us out the door with the vehicle. I appreciate his efforts especially during this time of social distancing. More
Kenny Gross was an outstanding salesman!! I would definitely recommend him to anyone!! Kenny was very pleasant!! It was a 5 star ⭐️ experience by far!! definitely recommend him to anyone!! Kenny was very pleasant!! It was a 5 star ⭐️ experience by far!! More
Ehab was very accommodating and knowledgeable of all the features and safety of the car. Never felt pressured at all. I will recommend him to anyone! features and safety of the car. Never felt pressured at all. I will recommend him to anyone! More
Mike was very helpful in our search for a new car. He showed us all the features the crosstrek had to offer. We were happy with our experience and will come back in the future. showed us all the features the crosstrek had to offer. We were happy with our experience and will come back in the future. More
Pleasant Experience Ehab was the best salesman we’ve ever dealt with and we’ve been buying cars for over 40 years. He was very pleasant, patient and knowledgeable. We wou Ehab was the best salesman we’ve ever dealt with and we’ve been buying cars for over 40 years. He was very pleasant, patient and knowledgeable. We would buy another car at this dealership and definitely work with Ehab again. Would recommend him to anyone interested in purchasing a vehicle. More
Mike O’Brien was wonderful to work with. He is very knowledgeable, professional and personable. He took excellent care of us, answered all our questions, and made us feel welcome and valued. Gerald S knowledgeable, professional and personable. He took excellent care of us, answered all our questions, and made us feel welcome and valued. Gerald Subaru is a large dealership with an extensive inventory; we were able to get the exact car we wanted. Everyone was friendly and helpful. More
It was one of the easiest experiences I've had buying a car. Extremely knowledgeable and honest. Went above and beyond to meet our needs. car. Extremely knowledgeable and honest. Went above and beyond to meet our needs. More