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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

June 02, 2020

Kelly Thomas was fantastic to work with. She was knowledgeable and very organized. Our purchase with Gerald was enjoyable due to Kelly’s professionalism. We would highly recommend Kelly!! More

by colgar2010
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas
Jun 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Kelly was able to provide an efficient and overall positive experience. Sincerely, Nino McMorris, General Manager

June 02, 2020

This team is in your corner. Last week, with the help of Nick, Tony, and Chuck, I purchased my first Subaru. The car-buying process was simple, quick, and thorough. This came More

by gennatardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Nicholas Gruic
Jun 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nino McMorris, General Manager

May 30, 2020

Ehab was very friendly and kind. One of the best customer service interactions I have had. I can tell he really cares about his customers beyond the business transaction. More

by yenseh
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jun 03, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 29, 2020

Ehab is very friendly, patient and always on top of things. We live in California but we helped our daughter lease a car in Naperville. Ehab answered our questions right away and even showed up on his More

by tabsbarretto@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jun 03, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for your truly exceptional review! Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 29, 2020

Kenny was wonderful to work with during this difficult time. He made the process much easier for us. Our new 2020 Subaru is perfect for our growing family. More

by jlgiammanco
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Jun 03, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for your truly exceptional review! Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 27, 2020

Ehab helped me with my first car purchase with my family, and he was extremely helpful. He and the dealership were extremely helpful trying each car on their test track and making certain we were satisfied w More

by Ben Dobbertin
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jun 01, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 22, 2020

Ehab was great to work with. Really happy with the whole experience, and would be happy to work with him again in the future. Thanks. More

by Dan.46639
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 22, 2020

great experience The salesman for very professional and very update on our purchase. We had a test drive on the test track and it was much better experience than driv More

by James S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Michael Price
May 22, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a truly exceptional experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Dziak - cdziak@geraldauto.com

May 22, 2020

Ehab and the Gerald Subaru dealership gave me the best car buying experience. Even with due diligence, buying a car is tough especially with the pandemic. Ehab made us feel like he is our personal car guy More

by Marian
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 20, 2020

Ehab went above and beyond his responsibilities to ensure that I’m a very satisfied customer. Highly recommend Ehab. I’m very happy with my new car. More

by Eva
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 22, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

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