Gerald Subaru of Naperville

I have driven Subarus since 1986. The service at Gerald is most of the reason. Collin Miranda is efficient, and checks to make sure that the work performed is correctly done. He keeps me informed as to wha is most of the reason. Collin Miranda is efficient, and checks to make sure that the work performed is correctly done. He keeps me informed as to what is done. I feel very comfortable with him and Chuck Dziak, the Service Manager. Great people. A pleasure to deal with! More

Paulo was very great and fair. He did an amazing job of demonstrating all of the car's features and I am looking forward to coming back after driving it to find out more about the car. He was very informa demonstrating all of the car's features and I am looking forward to coming back after driving it to find out more about the car. He was very informative about the car buying process and worked with me to get a car as comparable to the one I wanted. The Limited was not available, which was the one I wanted. I wanted to spend a bit less than the touring. However, I am very happy with the touring. Paulo was very friendly and honestly very easy to work. He was also just good company. I was pretty exhausted when choosing my warranties. I came back the next day to pick up my plates and everything was explained to me again. Tony was great about describing the warranties I purchased but if I wasn't so tired from the process, I would have asked more detailed questions. The questions that I did have were fully answered. I am very excited about my new car and I am very happy that I went with Gerald over another dealer. More

Nice people, no pressure, very accommodating. I saw the used car I was interested in online. It seemed like a good car at a reasonable price. They just sold me the car I came in for without playing any g used car I was interested in online. It seemed like a good car at a reasonable price. They just sold me the car I came in for without playing any games. They offered a couple of addons but accepted my "no thanks" and just moved on with the process. I would go back again if they have something I want. More

Ehab was so patient and kind during the process of finding the right car. Any question I had he answered with honesty. He is a delight to work with and never made me feel pressured to make a decision. finding the right car. Any question I had he answered with honesty. He is a delight to work with and never made me feel pressured to make a decision. Above all else, Ehab is a Human first and a Salesman second. He treats you like family, and that's what puts him above the rest. The customer service he provides is truly unmatched. Thank you again, Ehab! More

We had a great experience working with Hubert. He was very informative and helpful when purchasing our new Subaru! We will definitely be coming back. very informative and helpful when purchasing our new Subaru! We will definitely be coming back. More

Ehab was so incredibly helpful throughout the process. Helped me find the price that was right for me and went above and beyond in terms of explaining all the fun bells and whistles of my new car. Great c Helped me find the price that was right for me and went above and beyond in terms of explaining all the fun bells and whistles of my new car. Great customer service! More

Ehab was amazing, he was the reason I bought a Subaru, very helpful and insured I had everything taken care of beyond his role as a salesmen. The dealership seems alright. very helpful and insured I had everything taken care of beyond his role as a salesmen. The dealership seems alright. More

Live in the area found a car on internet . Leo was awesome from the beginning . Was patient as we figured it all out. It was a car for a 16 year old driver ... in the middle of it all had a family e awesome from the beginning . Was patient as we figured it all out. It was a car for a 16 year old driver ... in the middle of it all had a family emergency and he still waited . More

A great buying experience all around from the salesman to the financial manager. Exceptional salesman and finance manager. Exactly what buying a new car should be GREAT BUYING EXPERIENCE! the financial manager. Exceptional salesman and finance manager. Exactly what buying a new car should be GREAT BUYING EXPERIENCE! More

Ricky was amazing at asking me all the right questions to get the best Subaru for me safety needs and tight budget. I got the best deal for my money, a Crosstrek Premium! He was very Covid-19 conscious, as a get the best Subaru for me safety needs and tight budget. I got the best deal for my money, a Crosstrek Premium! He was very Covid-19 conscious, as a nurse, I felt felt safe with Ricky. He wore his mask and both used and offered me hand sanitizer. He was polite, kind, and put up with all my crazy questions. He went above and beyond any expectations I had! I will be back! More