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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

July 16, 2020

Hubert was very enthusiastic and good at his job, willing to negotiate and fair. He has the customer focus it takes to make things easy. More

by Pearre.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

Hubert was very helpful and listened to my concerns and needs. Got the vehicle I wanted and answered any questions I had. Very good experience. More

by jgoodmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

I have been getting my scheduled service done here for the past 5 years. I always connect with Collin Miranda as my Service Advisor because he is knowledgeable and very thorough throughout the drop off, s More

by Dianne
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Hi Dianne and thank you for your kind words. We are very happy to hear that Collin was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

Donna, was wonderful in getting my car serviced She went out of her way to make sure my car was taken in a timely manner. She was on the top of letting me know updates, & was able to provide me a loaner whe More

by Josie
Recommend Dealer
Yes
Employees Worked With
Donna Tran
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Josie! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 15, 2020

Sales rep was very knowledgeable of the vehicle. Great customer service from everyone. Huberts sales rep approach was very good and he was very helpful! would recommend to others! More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Hubert Sneideris
Jul 16, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 15, 2020

very professional good person treated us with kindness definitely the best experience He was very patient with us, I recommend him the best experience on here More

by memitocazares123
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Jul 16, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 15, 2020

Had a very good experience purchasing a car. Willing to work with you and help you have a good expeirence. Our sales rep Hubert kept it really professional but friendly and approachable. Feeling very happy More

by 14emklew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monomoy Ghosh, Hubert Sneideris
Jul 16, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 15, 2020

Wonderful to work with. Gave us everything we needed and more. Highly recommend Kenny to anyone looking for a new vehicle. Listened to our needs More

by Lkeefer740
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Michael Price, Kenny Gross
Jul 16, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 15, 2020

Jeff Walker was very helpful in finding my new car. He stayed in touch and provided great service. Definitely would recommend him to friends and family. More

by Cruisenut6870
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jeff Walker
Jul 16, 2020 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 14, 2020

New car purchase was great experience. Very knowledge sales staff, patient and professional. I felt like I made the right decision it’s this purchase. More

by Jan.green
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Jul 16, 2020 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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