Gerald Subaru of Naperville

Len Batson was an outstanding salesperson Leonard Batson is the guy to work with to buy a new Subaru. Len was outstanding with his communication and offered very fair prices. He listened to wh Leonard Batson is the guy to work with to buy a new Subaru. Len was outstanding with his communication and offered very fair prices. He listened to what I was looking for and told me what my best options were for getting them. He was very responsive and communicative without pressuring me. I was in touch with a few dealers, and by far, Len Batson was the best person to work with. If you're in the market for a Subaru, contact him first. More

Purchased a 2017 Subaru Outback They honestly made the experience of buying a car pleasant. Very beautiful dealership- honored quote given on line, very professional, courteous, know They honestly made the experience of buying a car pleasant. Very beautiful dealership- honored quote given on line, very professional, courteous, knowledgeable staff. They are very concerned about high quality customer service, and they achieve it! I wish I had gone to them first, believe them when they say they care – they really do! I would definitely recommend this dealership More

Worked With Us We went in prepared to purchase either a new Outback or Toyota RAV4. Abid Khan and his manager worked with us to make an Outback purchase possible. We went in prepared to purchase either a new Outback or Toyota RAV4. Abid Khan and his manager worked with us to make an Outback purchase possible. This is our first Subaru. So far, all experiences with Gerald have been positive. More

Fast,friendly Eric helped me out finding the right car. The test drive was nice and the facility is great. Overall experience was very good. I would definitely reco Eric helped me out finding the right car. The test drive was nice and the facility is great. Overall experience was very good. I would definitely recommend this dealer. More

Transparent & Direct Buying experience My husband and I were expecting a baby and wanted to find a safe & reliable car at a great price. We worked with Jesse Bush and he was so welcoming f My husband and I were expecting a baby and wanted to find a safe & reliable car at a great price. We worked with Jesse Bush and he was so welcoming from the start. We had a very thorough test drive, even went on their track to test different terrains and the highway. He had great knowledge of the vehicle and anything he wasn't sure about, he was really transparent to say he'd get that info confirmed asap. Negotiations were smooth and we didn't feel pressure to sign right than and there. Definitely recommend and ask for Jesse! More

Great Overall Experience Kelly was incredibly helpful in the entire buying experience. I would recommend her to anyone looking for a great car buying experience. This dealersh Kelly was incredibly helpful in the entire buying experience. I would recommend her to anyone looking for a great car buying experience. This dealership is wonderful. More

Fantastic Experience Leasing a Forester This was my first time looking for cars, and I was apprehensive about starting the process. However, once we walked into Gerald Subaru and met with Le This was my first time looking for cars, and I was apprehensive about starting the process. However, once we walked into Gerald Subaru and met with Leo Lopez, I was quickly reassured. He was friendly and amiable, and knew what he was talking about. We told him exactly what we were looking for, and he worked hard to make sure that we not only test drove cars that were the model I was looking at, but that we had all of the details in order to make an informed purchase. When the time came to finally decide, we were between Subaru and another car. We came to Subaru first, and Leo, along with Ubaldo, worked very hard to get the price down to what worked for my budget. I am going to be a college graduate in May, so cost was very important to me, and the way that they worked together to bring that price to something I could afford was excellent. They were friendly with us the whole time, and never made us feel like we were being an inconvenience. When we decided on Subaru, Leo had an extra gift for us -- he had picked up a $50 gift card from Jewel that morning with the intention of gifting it to someone, once they had decided on Subaru, in order to purchase the first year of STARLink. He decided to give that gift card to us, and though it was entirely unnecessary and unexpected, it was VERY much appreciated. I love STARLink, and am so glad that I had the opportunity to try it out, thanks to Leo. Overall, my experience with this Subaru and Leo and Ubaldo was fantastic, and I certainly recommend checking them out!! More

Purchased a Crosstrek, very happy with this dealership. Eric was the best, he worked with me and wanted me to be happy. He spent a lot of time with me and helping decide on the right car for me. He had gr Eric was the best, he worked with me and wanted me to be happy. He spent a lot of time with me and helping decide on the right car for me. He had great advise. Never acted frustrated, he was always nice and pleasant with a sense of humor. More

Buying a Forester Excellent experience. Very forthright in the buying process and nothing but good things to say about Kelly Thomas. I started looking in the summer and Excellent experience. Very forthright in the buying process and nothing but good things to say about Kelly Thomas. I started looking in the summer and did not buy until the end of the year. She was great with follow up and always accessible and accomodating. Very personable. Dealership experience was great. Thank you. More

A great car-buying experience! My friend who introduced me to Subaru autos years ago heard I was going to be purchasing a new, previously owned, car and said I must go to Gerald Sub My friend who introduced me to Subaru autos years ago heard I was going to be purchasing a new, previously owned, car and said I must go to Gerald Subaru! We did, and I understand why she was so pleased. The car we got is beautiful, looks and drives like new, and is just right for us. The sales team and finance person were delightful. They listened attentively to what we were looking for and came up with "our" car immediately. They worked with us on finding a car that fit our budget and made different maintenance plans available, but did not try to pressure us into purchasing anything we did not want. What's more, Kelly and Eric were pleasant and fun to work with! My husband and I will definitely recommend Gerald and their team to family and friends who are looking for a new or used car! More