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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

February 14, 2017

Dealership experience Michael Price, Salesman, was very respectful, professional and pleasant. Provided a test drive and emphasized all the features on the Outback. There More

by first subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Feb 16, 2017 -

Gerald Subaru of Naperville responded

Thank you for this great review and congratulations on your new Subaru. Michael is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

February 14, 2017

Very happy to to be a part of subaru family. I really appreciate nature of team work and the way handle me. Gave me freedom and helped me to work out according to my budget. More

by syed shafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Michael Price
Feb 16, 2017 -

Gerald Subaru of Naperville responded

Hello Syed, thank you for taking the time to share your delightful feedback. Our team enjoyed working with you and helping you find the perfect vehicle for your situation and budget. We enjoy working alongside our customers and helping you leave our lot completely satisfied with your purchase. Congratulations and enjoy your new ride! Sincerely, Alec McKean – General Manager

February 13, 2017

Good Inventory, Great Facility Beautiful new facility. Was a bit far from home, but went here because they had a good inventory. Recommend do the Consumer Report pricing for the b More

by PlanningGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Feb 14, 2017 -

Gerald Subaru of Naperville responded

Thank you for your feedback and recommendation. It's fantastic to know that Jesse and the team were able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, Alec McKean – General Manager

February 12, 2017

Great Experience Just purchased a '17 Forester from Gerald - everyone went above and beyond to help make us feel comfortable with the car we were purchasing. We found More

by SubaruForester17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Feb 14, 2017 -

Gerald Subaru of Naperville responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michael and Anthony were there to provide you with such exceptional service! Thank you again and congratulations on your new Subaru Forester 2017. Sincerely, Alec McKean – General Manager

February 10, 2017

14+ Years with Gerald Subaru Just leased a 2017 Impreza and love it! This is my 3rd Subaru (2nd lease) with Gerald Subaru and each experience has been great! Kelly Thomas was my s More

by Happy 2017 Subaru Impreza Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 14, 2017 -

Gerald Subaru of Naperville responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Congratulations on your new 2017 Impreza! Kelly’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean – General Manager

February 10, 2017

New Subaru owner We had an excellent experience at Gerald Subaru of Naperville. Eric was a knowledgeable salesperson who took his time explaining the features on the More

by New Subaru owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Feb 14, 2017 -

Gerald Subaru of Naperville responded

Thanks for this great review and congratulations on your new Subaru! We can't tell you enough how much we appreciate Eric and Tony. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Alec McKean – General Manager

February 06, 2017

The car I was looking for.., With a great salesman, Mason, who was very kind and low-key, helpful and relaxing. I was looking for a car with a moonroof and heated seats and Mason More

by SusanVolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Mason Lies, Asim Aslam
Feb 08, 2017 -

Gerald Subaru of Naperville responded

Susan, we appreciate you taking the time to leave us a great review! We are pleased to hear Mason did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

February 06, 2017

Great experience. Eric was so patient with me!! If you're in the market for a reliable car then Subaru is the car for you and I would definitely recommend Eric. He was more than patient with me. More

by Subaru Sally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Feb 08, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new Subaru Outback, Sally. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Eric was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

February 05, 2017

subaru dealer Our salesman Jesse Bush did a great job. I was ready to leave after I saw what the trade in value of my car was..He worked with his manager on the giv More

by Subaru 2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Feb 08, 2017 -

Gerald Subaru of Naperville responded

Jim and Jean, thank you for this great review and congratulations on your Subaru. Jesse is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

February 03, 2017

Kelly Thomas has provided a great service to us! Kelly Thomas was our sale consultant, and she helped us to purchase the Subaru Forester 2019. She suggested us to trade in our old Subaru Forster 2017 More

by Ann H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 15, 2017 -

Gerald Subaru of Naperville responded

Thanks for your wonderful review, Ann. Congratulations on your purchase! I'm sorry to hear about the wait and that your recent visit wasn’t as timely as you hoped. We always appreciate feedback like this. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Alec McKean – General Manager -- amckean@geraldauto.com

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