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Gerald Subaru of Naperville

Naperville, IL

4.8
3,066 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,066 Reviews of Gerald Subaru of Naperville

February 21, 2017

Great Experience Gerald of Naperville and Kelly as my salesperson was a very positive experience. I was treated professionally and had a very positive buying experien More

by awebmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 23, 2017 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to review your 5-star car-buying experience with Kelly and us at Gerald Subaru of Naperville. Enjoy driving around in your new car! Sincerely, Alec McKean – General Manager

February 19, 2017

Very professional Jesse Bush, was very kind and helpful. I would recommend him to anyone.Knowledgeable, did everything he could to help. Put us to ease right away. Made More

by Crvcarol2011
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, was the sales Consultant.
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jesse was there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Sincerely, Alec McKean – General Manager

February 17, 2017

Nice people to deal with Bought a Forester, the experience was rewarding. The sales representative making sure that everything was explained to us before we took delivery. Nic More

by JCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bush, Asim Aslam, Mitch Vella, Joseph Limjuco
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your new Forester! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Alec McKean – General Manager

February 17, 2017

Excellant experience. I recently purchased a used vehicle from salesperson Jesse Bush. He was professional, easy to work with and made the delivery process very convenient More

by Dave P.
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback, Dave. Congratulations on your purchase! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jesse. Please let me know if I can ever help you in the future. Sincerely, Alec McKean – General Manager

February 16, 2017

Great place Great dealership with good inventory, and knowledgeable sales staff. Good customer service and they don't use high pressure sales. The building is More

by KellyN.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Rose, Asim Aslam, Michael Price
Feb 21, 2017 -

Gerald Subaru of Naperville responded

I appreciate your marvelous feedback, Kelly! Congratulations on your new car! I’m glad you had a pleasant experience with Asim. We always pride ourselves in having happy customers. Thank you for your business! Sincerely, Alec McKean – General Manager

February 15, 2017

Eric is good Visited Gerald Subaru a few times for a new Crosstrek. We were taken care by Eric, Kelly and Ricardo. All of them are very kind. They know the vehical More

by liujarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof, Kelly Thomas, Ricardo Rodriguez
Feb 16, 2017 -

Gerald Subaru of Naperville responded

Thanks for this great review and congratulations on your new Crosstrek! We can't tell you enough how much we appreciate Eric, Kelly and Ricardo. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Alec McKean – General Manager

February 15, 2017

Well Done An excellent dealership with friendly staff in each department. Also a beautiful building with amenities aimed at having the best customer experience More

by RyanTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Feb 16, 2017 -

Gerald Subaru of Naperville responded

Hello Ryan and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean – General Manager

February 15, 2017

Leo Lopez ask for him leo Lopez was very professional, friendly and very customer oriented-no hard sell pressure . I had looked at other dealers and he worked at getting me More

by Kmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Feb 16, 2017 -

Gerald Subaru of Naperville responded

Thank you for the review! We are glad that Leo could find you a great deal on a new vehicle! Let us know if you have any more questions or concerns. Sincerely, Alec McKean – General Manager

February 15, 2017

Great Place to buy a vehicle All of the staff that we dealt with, beginning with the internet sales team, the sales team and the finance manager made our purchase a very satisfyin More

by greggk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Richard, Leo Lopez, Anthony Mazany, Anna Smith
Feb 16, 2017 -

Gerald Subaru of Naperville responded

Thank you Greg for giving us this great review. Congratulations on your purchase! The team is thrilled you are so satisfied with your recent experience. Please let us know if there is anything more we can do for you. Sincerely, Alec McKean – General Manager

February 14, 2017

kelly was great good experience,price quoted was the price I paid with no surprises.took the time to explain everything,follow up was fantastic.best prices too! More

by gmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 14, 2017 -

Gerald Subaru of Naperville responded

Thank you for your review and congratulations on your purchase! Kelly is a great addition to our sales team and we are glad you had the opportunity to work with her. We will be sure to pass along this great feedback and we look forward to seeing you again! Sincerely, Alec McKean – General Manager

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