
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Great experience. Overall it was a very pleasant experience. Everyone was patient and friendly. They were also honest and to the point and didn’t wasn’t our time. Facil Overall it was a very pleasant experience. Everyone was patient and friendly. They were also honest and to the point and didn’t wasn’t our time. Facility is very nice, as well. More
Knowledgeable, but not pushy Jeff Calhoun was amazing to work with. He was clearly knowledgeable about all things Subaru but never once came across as being pushy or sale-motivat Jeff Calhoun was amazing to work with. He was clearly knowledgeable about all things Subaru but never once came across as being pushy or sale-motivated. He truly wanted to answer our questions and help us find the best car for our family. Jeff made sure that we were satisfied with every step of the process, and he also took the time to make the process incredibly transparent for us. I LOVE the private test-drive course. Not only did I not have to stress about facing down rush hour traffic in an unfamiliar car, but the course is designed to show off different features of the car's handling that might not show on a straight, level road. Everyone we encountered was cheerful and pleasant, even at 8:00 on a chilly October night. Overall, this was a very low-stress - and ultimately successful - purchasing experience. More
Great experience Had a great experience working with Eddy and the entire team on my new 2019 Outback. Got a fair price on my trade in as well. Had a great experience working with Eddy and the entire team on my new 2019 Outback. Got a fair price on my trade in as well. More
Everything is nice, proper and prompt. Starting from phone and online communications with Marie Stepanek and finishing the deal with Eddy Orellana everything was very informative, prompt an Starting from phone and online communications with Marie Stepanek and finishing the deal with Eddy Orellana everything was very informative, prompt and at very high level. Thank all of you. More
Very easy experience Shopping for a new car to lease that had exceptional safety ratings for myself and a soon to be teenage driver in the house brought me to Subaru. Mic Shopping for a new car to lease that had exceptional safety ratings for myself and a soon to be teenage driver in the house brought me to Subaru. Michael Price was very easy to work with, friendly, knowledgeable and truly made the whole experience quick and easy. I would recommend both the dealership and Michael Price to anyone I know who may be in the market for a new vehicle. Thank you Subaru and Michael Price!!! More
New member of the Suburu family Our family van was at the end of it's life and we knew it was time to purchase a new vehicle. AWD and trunk space were our priorities but we got so mu Our family van was at the end of it's life and we knew it was time to purchase a new vehicle. AWD and trunk space were our priorities but we got so much more! We chose a 2019 Forester Premium and can't stop staring and appreciating all of the amazing features that are included! The X mode was awesome and will definitely be used during the winter. Leo Lopez really listened to our needs as parents of a toddler and guided us through the entire purchase. We will always be a Suburu family. More
Great experience. It was a great experience working with Jesse. He took his time making sure we were satisfied in what we were looking for and we never felt rushed. We It was a great experience working with Jesse. He took his time making sure we were satisfied in what we were looking for and we never felt rushed. We liked taking the car on the test track for the test drive. More
Service Oriented and Patient Michael was low pressure, customer focused, and thorough. Tim was personable, organized, and accommodating. I would recommend going to Gerald Subaru Michael was low pressure, customer focused, and thorough. Tim was personable, organized, and accommodating. I would recommend going to Gerald Subaru for your next purchase. More
New Subaru Ascent We were very pleased with our experience. Since, this was a brand new model our car had to be ordered. We were kept in the loop on status of car being We were very pleased with our experience. Since, this was a brand new model our car had to be ordered. We were kept in the loop on status of car being manufactured and delivery. No surprises when car was delivered and price. More
Great experience Jeff and Tim were so helpful in helping us select our first car. We had previously visited the dealership and researched various cars. Jeff was great Jeff and Tim were so helpful in helping us select our first car. We had previously visited the dealership and researched various cars. Jeff was great at answering specific questions and walking us through the process. More