
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Good salesman Mr Eddy was straighforward with price and everything else.He answer all the questions asked so far and probably more qestions to come. My wife and I a Mr Eddy was straighforward with price and everything else.He answer all the questions asked so far and probably more qestions to come. My wife and I are pleased with his service. More
Would buy again I found a vehicle on this dealers website that I wanted to purchase. I filled out the credit app online, received a call, text, and email immediately I found a vehicle on this dealers website that I wanted to purchase. I filled out the credit app online, received a call, text, and email immediately with the next steps. I went in to test drive, loved the vehicle, and since my financing was already worked out prior to me going in, it was a fast and easy process. Everyone from the manager, to the salesman, to the finance manager were super friendly and helped to make this a pretty great experience. Would definitely recommend and go back when I'm ready to make another purchase. More
Great experience We started our process over the phone. Once we confirmed Gerald had the specific model we were looking for we received the price quote. The process fr We started our process over the phone. Once we confirmed Gerald had the specific model we were looking for we received the price quote. The process from start to finish was pleasurable. More
Excellent Customer Service In 2011, I purchased an Impreza from Gerald Subaru in Naperville. It was a very pleasant experience. 7 years later in 2018, I returned to this deal In 2011, I purchased an Impreza from Gerald Subaru in Naperville. It was a very pleasant experience. 7 years later in 2018, I returned to this dealership to buy my second Subaru. Paulo Rodriguez was the salesperson, and he was very helpful in assisting me with my purchase. We went through a few options, and I felt the process was transparent, without any pressure or typically undesired dealership experiences. We checked out the car and it was 100% as discussed, no surprises. Paulo and I worked out a deal in a couple of hours and I drove away a happy customer. As for Gerald the dealership, the lifetime power train warranty cannot be beat, and the service center is top notch. Adam More
Great service! I have had a great time buying from this dealership. Jeff's service was great, helpful, and was able to answer any questions I had! I have had a great time buying from this dealership. Jeff's service was great, helpful, and was able to answer any questions I had! More
Quick and easy process Jeff made the process so quick and easy. He was very patient with the process and answered every question that was asked. Jeff was also more than will Jeff made the process so quick and easy. He was very patient with the process and answered every question that was asked. Jeff was also more than willing to help pick go over the different options in detail and explain all the benefits. More
Best car purchase ever!!! I don’t do these kinds or reviews often, but these guys have completely blown me away with their professionalism, their dealership is top notch (BMW, I don’t do these kinds or reviews often, but these guys have completely blown me away with their professionalism, their dealership is top notch (BMW, Audi level). The best thing is that I didn’t even plan to purchase the car today, My sales guy Ehab was amazing, very knowledgeable, explained the whole process and there was absolutely no sale pressure. Amazingly all things came together and now I am the proud owner of a new Subaru Crosstrek. I highly recommend Gerald dealership!!!! Great job guys, keep it up!!! Sincerely, Daniel Kent More
Son’s First Car - Subaru Success! Our experience with Ehab at Gerald Subaru was excellent! From our first meeting until we signed the deal, Ehab went above and beyond to make himself a Our experience with Ehab at Gerald Subaru was excellent! From our first meeting until we signed the deal, Ehab went above and beyond to make himself available at our convenience. He assisted us in finding the perfect Certified pre-owned vehicle for our son. We must have test driven the car at least 6 times, and he was always extremely patient, polite and helpful. The car was a gift, and Ehab even helped us plan how to surprise him with it. We will be bringing the car back for its scheduled maintenance, and we hope the service department is as mindful of our needs as Ehab was. A huge thank you to Ehab and the business managers at Gerald! More
Legacy Jesse was an excellent sales associate, we never felt rushed or pressured, he took all the time we needed to answer questions and concerns. His follow Jesse was an excellent sales associate, we never felt rushed or pressured, he took all the time we needed to answer questions and concerns. His followup after the sale was also great. If you need a car see Jesse. More
Thank you Very Much for The Great Service Ehab-Aref, took the time to show me all the safety features, take the car for a test drive on the test drive track, the best part of all, he never pr Ehab-Aref, took the time to show me all the safety features, take the car for a test drive on the test drive track, the best part of all, he never pressured to buy this car. The car had everything I was looking for (but the color red). The great customer service and quality of this car, worked hand in hand. It was a pleasure working with him. I love my new car. Thank you Mary E. Malik More