Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

November 16, 2018

A Fantastic Buying Experience! Everyone we met at Gerald Subaru was kind, genuine, and passionate about their work. Everyone felt like family! I couldn't have asked for a better exp More

by Lizzie26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maury Lopez
Nov 26, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

November 16, 2018

Subaru Purchase I was very pleased with my experience at Gerald Subaru. Most notable was the charismatic sales person, Maury, whom I worked with. I appreciated his ho More

by Kdurante24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maury Lopez
Nov 26, 2018 -

Gerald Subaru of Naperville responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Alec McKean - General Manager

November 15, 2018

Great experience with Ehab! Easy buying, great experience! Nothing but great things to say. As anyone knows sometimes buying a new vehicle can be hard and troublesome, Ehab made More

by Chet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 15, 2018 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

November 15, 2018

New Red Sub My experience was pleasant and informative. There was a good selection of vehicles and salesman was precise and friendly in his presentation. Negotia More

by cylines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Nov 15, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share with us, cylines! The goal of the Gerald Subaru of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Alec McKean - General ManagerEdit

November 15, 2018

Just looking.....ended with a Car Been thinking of getting a new car for a while...but nothing really expected near term. Was really thinking about a Camry, but was curious about a Le More

by JJCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Nov 15, 2018 -

Gerald Subaru of Naperville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean - General Manager

November 15, 2018

Buying our Outback Very pleasant and informative. We we're not positive we wanted to buy on the day we stopped at Gerald Subaru. After test driving and speaking with the More

by Ebl#14
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Nov 15, 2018 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

November 14, 2018

Purchased a new Outback Looking for a car for my daughter. Selected an Outback. My sales representative Paulo was very helpful. After the car was purchased I discovered it w More

by 4710932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Nov 14, 2018 -

Gerald Subaru of Naperville responded

Congratulations on the new Outback! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, Alec McKean - General Manager

November 14, 2018

Great guy and great experience Paulo was great, very enthusiastic about the car. Showed us a lot of great and useful features that we would normally not pay much attention to. End u More

by llyy
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Nov 14, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Paulo and the rest of the Gerald Subaru of Naperville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Chuck Dziak - cdziak@geraldauto.com

November 13, 2018

Amazing! Everything we asked for they made it work! We got the car off the floor and they let my daughter and I ride out in it! They were so accommodating and More

by Abby1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 13, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ehab and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Chuck Dziak - cdziak@geraldauto.com

November 13, 2018

Great Job They really worked hard for our business. Very professional and a wonderful experience. Thank you for finding the car that we wanted in the color we More

by marcotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan, Marie Stepanek
Nov 13, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback, marcotte. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abid. Please let us know if we can ever help you in the future. Sincerely, Chuck Dziak - cdziak@geraldauto.com

...
156
...