
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
We bought a Subaru Ascent from Michael Price and had a great Michael Price was professional, knowledgeable, and very considerate, he was prompt for all of our meetings . It was a real pleasure to work with him. Michael Price was professional, knowledgeable, and very considerate, he was prompt for all of our meetings . It was a real pleasure to work with him. More
Dealer review Our salesman was very knowledgeable about the different cars. He was very patient with us and took the time to answer all of our questions. Our salesman was very knowledgeable about the different cars. He was very patient with us and took the time to answer all of our questions. More
Car info It was a very pleasant visit. Jeff Walker was very friendly and most helpful. I would highly recommend him and your dealership anytime. He wasn’t push It was a very pleasant visit. Jeff Walker was very friendly and most helpful. I would highly recommend him and your dealership anytime. He wasn’t pushy, just gave me the facts. Very comfortable dealership. More
Ordered an Ascent This far the process of ordering our new Ascent has been straight forward and simple. Jeff gave a great and informative summary of the car and its fea This far the process of ordering our new Ascent has been straight forward and simple. Jeff gave a great and informative summary of the car and its features. We took a fun test drive on the closed course and got to play with the auto stop features. We felt very welcome and appreciated while we were there and look forward to continuing the process of purchasing the vehicle when it arrives. More
Amazing Customer Service! We recently purchased a 2019 Outback at this location. We came to the store with no intention on purchasing any vehicle for that day (only to test dri We recently purchased a 2019 Outback at this location. We came to the store with no intention on purchasing any vehicle for that day (only to test drive) but Michael convinced us otherwise. He was so amazing and patient that we really felt we were being taken care of. We can't be more happy with our purchase and the price Michael gave us! Definitely would recommend him to anyone who is thinking about purchasing a new car! More
highly recommend and trustworthy - women buyers I can't say enough about Eddy and this dealership. I went to Subaru on a whim thinking it was out of my league but instead was met by J.T. and Eddy wh I can't say enough about Eddy and this dealership. I went to Subaru on a whim thinking it was out of my league but instead was met by J.T. and Eddy who worked with me to get me in a new car that took into consideration my needs and budget. Not once did I feel pressured. Eddy and J.T. genuinely care and want to help. This is exactly how it SHOULD BE. As a single mom walking into a dealership, I wasnt treated like an easy target or condescended to. Eddy took the time to show me all the car functionality on the car I was looking at ans the one I decided to buy. J.T. helped me to get the best deal as I could get and his advice was helpful and caring. I am 100% sold on Subaru and this particular dealership - I plan to be a repeat customer. More
Wonderful Service We are very happy with Gerald Subaru. We got a Forester with everything we want. Specifically thank to Mr Ricardo Rodriguez, our sales consultant. He We are very happy with Gerald Subaru. We got a Forester with everything we want. Specifically thank to Mr Ricardo Rodriguez, our sales consultant. He is very knowledgeable, professional and truly considering from customer standpoint. Thank you, Ricky! Thank u, Gerald Subaru. We will definitely recommend you to anyone we know! More
Great experience. What I liked about the dealership was I never felt pressured and Jeff W made me feel comfortable and answered all my questions. Very friendly and know What I liked about the dealership was I never felt pressured and Jeff W made me feel comfortable and answered all my questions. Very friendly and knowledgeable More

Service great. Pricing unexpected The added “accessories cost” line item to the price was an extra $900 that was not expected. Had expectations been managed about this added cost, oth The added “accessories cost” line item to the price was an extra $900 that was not expected. Had expectations been managed about this added cost, other warranty items may have been purchased. But the service from Russ and Tim was phenomenal Getting the vehicle took much longer than expected. We had no financing to do and still took 2.5 hours when we had asked for the car to be ready on the lot for our arrival. More