Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

February 26, 2019

Helpful salesman Eddy Orellana Thank you Eddy for your honesty in working with us to get our new Outback! Maybe next time the Forester will be ours😉 it was a pleasure getting to kn More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Feb 26, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

February 26, 2019

Whoop whoop! Had a great time purchasing our new Ascent from Russ Harris at Gregory Subaru! The purchasing aspect was easy and competitively priced. Great customer More

by Robin F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Jon Thongphadith
Feb 26, 2019 -

Gerald Subaru of Naperville responded

Hello Robin and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Russ was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

February 26, 2019

Easy car buying experience Jesse was a huge help in our car buying process. He made the entire process relatively easy and painless. He was very professional and listened to wha More

by KayeL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Feb 27, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share with us, KayeL! The goal of the Gerald Subaru of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Alec McKean - General Manager

February 26, 2019

good experiance Bought a new Outback from Russ Harris at Gerald Subaru. He was helpful and knowledgeable about his product. The entire process was fairly quick and e More

by john r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cora, Anthony Mazany, Marie Stepanek, Russ Harris
Feb 27, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald Subaru of Naperville. Congratulations on the new Outback! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Alec McKean - General Manager

February 25, 2019

First Time Subaru Buyer Michael was very helpful demoing the Subaru brand and capabilities to me. He explained the ordering process and keep me in the loop as the process mov More

by mtnstim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cora Fialco, Michael Price, Tim Murray
Feb 25, 2019 -

Gerald Subaru of Naperville responded

We really appreciate your feedback, mtnstim. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

February 25, 2019

Great customer service Awesome customer service they didn't mind all the questions.The warranty her is also great. I highly recommend this dealer and would do business with More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Russ Harris
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Alec McKean - General Manager

February 25, 2019

Leo is my kind of car salesman Leo listened to all our questions and took the time to help us with the smallest of problems. He was there when we needed him and happy to help and ne More

by Second Subaru buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Alec McKean - General Manager

February 24, 2019

Jesse Bush is the BEST! From the moment we walked into Gerald Suburu we knew that we were going to be in good hands. Jesse greeted us at the door and we are certainly glad th More

by Emmyxmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

February 24, 2019

Great Experience Ehab was great to work with. He is very knowledgeable and thorough. He made the car buying experience a pleasant one. I would highly recommend him t More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Alec McKean - General Manager

February 24, 2019

Ehab is a Gem Ehab made the buying experience fun. His enthusiasm and knowledge of the product was refreshing and very informative. He instilled a feeling of trust More

by Tcashill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

...
130
...