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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 14, 2019

The most pleasant car buying experience EVER! Leo was the best car salesman we have ever worked with! He was very friendly, very knowledgeable and made us comfortable with the entire experience. More

by OutbackOffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Tina Tufo
Apr 15, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

April 14, 2019

the experience is good We get good price. Eddy is very helpful and friendly. He introduced about the vehicle to us very patiently, even after we decided to buy it. He even h More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Apr 15, 2019 -

Gerald Subaru of Naperville responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Alec McKean - General Manager

April 13, 2019

Great Jeff Walker was outstanding. He was very friendly and a great help throughout the leasing process. I would definitely recommend Subaru going forward. More

by Joshburdick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Apr 15, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Jeff was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

April 13, 2019

This is the second car I have bought from them. Always great This is the second car I have purchased here. My buying experiences started in two completely different places, but I got the same service and quilty. More

by Shaaaaf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Ehab Aref, Tim Murray
Apr 15, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review, Shaaaaf. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean - General Manager

April 13, 2019

Great Experience Ehab made the experience seemless from beginning to end. Patient & open to all of our questions, we couldn’t have had a more enjoyable car buying expe More

by 528Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Apr 15, 2019 -

Gerald Subaru of Naperville responded

Thank you for the great review, 528Jackson. Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

April 13, 2019

Great experience! Bought Crosstrek 2019. Jeff spent almost the entire afternoon in helping me with my decision. I was test driving 3 different cars. He patiently took More

by Subigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Apr 15, 2019 -

Gerald Subaru of Naperville responded

We love hearing about customers that have a terrific experience at Gerald Subaru of Naperville. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

April 13, 2019

Highly Recommend Gerald Subaru of Naperville If you are in the market for an automobile, I would highly recommend Gerald Subaru of Naperville. I recently leased a 2019 Subaru Forester. Nick was More

by RKelly24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Tim Murray
Apr 15, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

April 13, 2019

My new Outback Jeff made the buying experience very easy and as quick as possible. The Outback I wanted was in stock and ready to go. I’m on the road! More

by rcook6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Apr 15, 2019 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

April 12, 2019

4th dealership we went too. I found that the dealership sold me on the value of the car before we talked price or budget which I appreciated. I was able to find the model I liked More

by Nsimon308
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Apr 15, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Alec McKean - General Manager

April 12, 2019

Excellent Ehab did an excellent job explaining all of the details of my new car. This started when I first walked in the door. This was especially important bec More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 15, 2019 -

Gerald Subaru of Naperville responded

Mike, Ehab is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Alec McKean - General Manager

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