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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 27, 2019

Salesman very knowledgeable and has great customer service s Salesman showed great customer service and was very friendly. Experience was fast and efficient. Eddy listened to everything I wanted and didn't want, More

by Nunezm10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray, Jon Thongphadith
Apr 29, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

April 27, 2019

Best salesman ever! Such a wonderful and honest salesman! I was completely comfortable with his approach and he left no details left unexplained. Thorough, efficient, res More

by Anne Henriksen
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Apr 29, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

April 27, 2019

Ride the Dream Fantastic experience with Jesse! Everyone is welcoming and friendly. The customer is treated wonderfully. The attention to my car needs were well eval More

by Drive Fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Apr 29, 2019 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

April 27, 2019

Nothing really has changed in car buying! While I really cannot recommend this dealership simply because the process was terrible, (inaccurate quotes, unrequested add-ons, constant conferencin More

by angelotomasello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Bush, Marie Stepanek, Tim Murray
May 02, 2019 -

Gerald Subaru of Naperville responded

angelotomasello, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Alec McKean - General Manager

April 27, 2019

Excellent service I worked with Jesse Bush and he was very personable. He listened to everything I was looking for in a car and gave me the best options. I would highly More

by Keeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Apr 29, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

April 27, 2019

Excellent service Very professional. Salesman went above and beyond and met all of our expectations. He made sure we were happy with our car and the whole experience More

by Dantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Apr 29, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

April 26, 2019

2019 Subaru Outback Ehab was great to work with. He is very knowledgeable about all Subaru models, and took the time to explain everything and answer all of our question More

by Kim123
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 29, 2019 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

April 24, 2019

Didn't consider going anywhere else We bought our first Subaru from Mike Price at Gerald, and when we decided to buy a second, we went right back to him first. He's patient, knowledgeab More

by Double Outbacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
April 24, 2019

2019 Crosstrek I had a great experience at Gerald Subaru. I was helped almost instantly. Abid took me on a test drive and made the buying process simple, answering a More

by Bigtk23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Apr 25, 2019 -

Gerald Subaru of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. The Gerald Subaru of Naperville Team

April 23, 2019

Great Experience I'm giving Leo Lopez of Gerald Subaru in Naperville, IL FIVE STARS. This was my first car purchase in over 10 years. Leo was a pleasure to work with More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Leo Lopez
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