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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

May 08, 2019

Buying a car Jesse was very informative, friendly, and transparent throughout the whole process of buying a car from this dealership. My wife and I were satisfied More

by Mattmo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
May 08, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

May 07, 2019

Great service Kelly Thomas was our sale consultant, and she helped us to purchase the Subaru Forester 2019. She suggested us to trade in our old Subaru Forster 2017 More

by Hui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
May 07, 2019 -

Gerald Subaru of Naperville responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Alec McKean - General Manager

May 05, 2019

Subaru Forester Purchase Purchasing a vehicle can be very stressful, but Consultant Michael Price at Gerald Subaru made the entire experience a pleasure from start to finish. More

by ForesterFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
May 07, 2019 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

May 04, 2019

Review of Subaru Outback Purchase The buying experience at Gerald Subaru was the best experience I had and was enjoyable. Ehab did an amazing job teaching us about the car and it's fea More

by Babulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 07, 2019 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

May 03, 2019

recommend this dealership am very satisfied with the quality of service provided by my sales man Ehab as well as the outstanding customer service by the whole team. I would hig More

by Basem.jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ehab was able to meet your needs. At Gerald Subaru of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Alec McKean - General Manager

May 03, 2019

no haggle I decided to purchase the car here via the Costco connection. It was guaranteed to be a no haggle transaction. I was disappointed with the amount I More

by Ralph
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Price
May 03, 2019 -

Gerald Subaru of Naperville responded

Ralph, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Alec McKean - General Manager

May 03, 2019

Friendly knowledgeable sales Michael was very friendly, knowledgeable, and attuned to our wants and needs in a new vehicle. He was timely and delivered on his promises. He took More

by Wolverinewayne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
May 03, 2019 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

May 03, 2019

Peaceful experience Michael Price was very knowledgeable about the product and was able to accommodate a quick turnaround on our new Forester. I am quite delighted with More

by forestergump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
May 07, 2019 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

May 03, 2019

Our Gerald Subaru Experience Our sales representative Eddy Orellana made our buying experience smooth and enjoyable. Eddy really knows the ins and outs of the Subaru Forester and More

by Foresterowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan, Eddy Orellana
May 07, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

May 03, 2019

Excellent Service by John Rose John Rose is an outstanding salesman. He was incredibly knowledgeable, gave us a great deal and provided an exceptional experience. We would definitel More

by KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose
May 07, 2019 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

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