Gerald Subaru of Naperville

Attentive, friendly, knowledgeable salesperson We came to Gerald Subaru at the end of the model year with very particular requirements. Our primary sales contact was Michael Price. Michael was he We came to Gerald Subaru at the end of the model year with very particular requirements. Our primary sales contact was Michael Price. Michael was helpful and patient. He worked hard to find a Subaru Outback that met our particular requirements, ultimately locating two vehicles. He discussed the trim packages on each vehicle in detail, explaining where they were the same and where they were different (not that easy to determine from the window sticker and the model brochure). Using his own experience as an Outback owner, he helped us choose the vehicle the best met our needs. When it came time to negotiate, Michael was friendly, low key, and low pressure. We are completely satisfied with the vehicle we purchased and the deal we got. More

Fantastic service I cannot say enough nice things about my experience with Kelly Thomas at Gerald Subaru. She was helpful and informative and extremely easy to work wit I cannot say enough nice things about my experience with Kelly Thomas at Gerald Subaru. She was helpful and informative and extremely easy to work with. I never felt pressured and left with a deal I am happy with. I would strongly recommend Kelly. More

Excellent customer service Jeff and Ehab made the experience of buying a car enjoyable. They were knowledgeable and respectful and took the time to detail out all aspects of the Jeff and Ehab made the experience of buying a car enjoyable. They were knowledgeable and respectful and took the time to detail out all aspects of the car and deal once we got to that point. More

New car Ehab was very knowledgeable of the car I was looking at. Took the time to show me all the features in my new car and was very helpful during the proce Ehab was very knowledgeable of the car I was looking at. Took the time to show me all the features in my new car and was very helpful during the process. More

Great Considerate and attentive sales personnel, good inventory, clean and inviting building. Did not use 'hard sell' techniques. Test track was extremely Considerate and attentive sales personnel, good inventory, clean and inviting building. Did not use 'hard sell' techniques. Test track was extremely useful. Highly recommend Gerald Subaru in Naperville. More

THANK YOU Thank you, Kelly Thomas, for your most excellent help. This is a little late in being sent but I came in with a question/problem and you solved it im Thank you, Kelly Thomas, for your most excellent help. This is a little late in being sent but I came in with a question/problem and you solved it immediately! I cannot thank you enough and tell you and anyone who reads this that this is a case of superior service! More

Great Experience The staff was easy to deal with and super responsive. Nick was always available to answer our questions and even drove up to Madison to pick up the c The staff was easy to deal with and super responsive. Nick was always available to answer our questions and even drove up to Madison to pick up the car. Awesome! And Tim made the finance piece a breeze, maintaining a sense of humor even at the end of a long day. We felt like Nick was working WITH us to facilitate our purchase. Best car buying experience I have ever had! More

Thank you! It was great experience to purchase our first Subaru. Michael was very helpful and provided us excellent support to purchase Legacy. We love the car It was great experience to purchase our first Subaru. Michael was very helpful and provided us excellent support to purchase Legacy. We love the car! More

Excellent Service Anthony Mazany & Michael O’Brien did a fantastic job yesterday helping with the purchase of my new car. Both gentlemen took there time and explained e Anthony Mazany & Michael O’Brien did a fantastic job yesterday helping with the purchase of my new car. Both gentlemen took there time and explained everything making the process very easy. Both employees made sure to work with me and help me to get everything I wanted, would highly recommend. More

Informative and low pressure This was my first experience buying a new car, and it wasn't all bad. Sales and financial reps were friendly and willing to answer questions. I was ne This was my first experience buying a new car, and it wasn't all bad. Sales and financial reps were friendly and willing to answer questions. I was never pressured into buying anything or felt like I had to act before being allowed to think. Rating lower due to the car I bought having a faulty component; warning light came on not 5 miles from the dealership. Though they are quick to help resolve the issue, I shouldn't have had to deal with it in the first place. More