
Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,072 Reviews of Gerald Subaru of Naperville
The BEST EVER car buying experience! Jesse Bush was a GREAT sales rep to deal with. He was EXTREMELY knowledgable, helpful and above all, PATIENT! Jesse pointed out differences between t Jesse Bush was a GREAT sales rep to deal with. He was EXTREMELY knowledgable, helpful and above all, PATIENT! Jesse pointed out differences between the models I was interested in. He also pointed out the differences between the trim levels of each model. I test drove many vehicles at the test track. I NEVER felt pressured in ANY way. I was able to make the best decision based on my personal needs under my terms. The finance department and sales managers were the UTMOST professionals. I feel I got a GREAT vehicle and UNBEATABLE finance terms. The highest compliment that I could pay this dealership is that I will HIGHLY recommend this dealership to my friends and family. I was EXTREMELY impressed with my experience! As an added bonus, Gerald Subaru offers a LIFETIME powertrain warranty! More
Outstanding experience! Was approached by Jesse and he was very nice and professional. He helped me find a car that was exactly what I was looking for. I was a little rushed, Was approached by Jesse and he was very nice and professional. He helped me find a car that was exactly what I was looking for. I was a little rushed, because I had work right after and he helped speeding things through and get me out as soon as possible so I wasn't late! Jesse is a very good salesman and I would recommend him to my friends that are looking for a car! More
Perfect experience from walking in to driving out! We bought a Forester Sport for my 2 sons. We were looking for the safest car we could find in it's class and were naturally driven to look at Subaru. We bought a Forester Sport for my 2 sons. We were looking for the safest car we could find in it's class and were naturally driven to look at Subaru. We had looked at 2 other brands of vehicles previously, and my son's had started to notice the difference in the shopping experience between dealerships. When we arrived at Subaru of Naperville, it just felt right. No one was leering at us like prey. Leo Lopez approached us, and we began to talk cars. My boys and I appreciated appreciated his comfortable demeanor and personality. This felt like a triple win. Not only was Subura the car for us, but Leo and this awesome dealership were the right combination. After considering every car I have ever bought(many), this was the best car buying experience I have had in over 35 years of buying my own cars. We plan on buying another one from Leo next year when this car goes away to college. More
Loved working with Leo!!! Car was exactly as advertised. Warranty was incredible, they stand behind their cars. I worked with Leo who was excellent very easy going and a genu Car was exactly as advertised. Warranty was incredible, they stand behind their cars. I worked with Leo who was excellent very easy going and a genuinely nice person. I left well informed and educated regarding the car I bought. More
Happy customer Very pleased with the service I received at Gerald Subaru. Staff was very friendly and professional, making it an easy decision to buy from them. Very pleased with the service I received at Gerald Subaru. Staff was very friendly and professional, making it an easy decision to buy from them. More
Great Service, Great Car! I came into Gerald knowing I wanted to lease a Subaru Impreza. Mike O’Brian was the first to greet us, and he really set the tone for a great experien I came into Gerald knowing I wanted to lease a Subaru Impreza. Mike O’Brian was the first to greet us, and he really set the tone for a great experience. Mike was genuine, knowledgeable, friendly, and professional. This was my first time leasing a car, and the process was easy and seamless. I’m very happy with my new red Impreza! It’s so pretty and drives great! Tell Mike thank you again! More
Evaluation of dealer The people at this dealership were excellent. They had a good selection of cars to select from. They were very knowledgeable about the differences be The people at this dealership were excellent. They had a good selection of cars to select from. They were very knowledgeable about the differences between the options the cars had. They explained on a test track the features of the car we were looking at. They were willing to negotIate the basic price before taking about add ons. The explained the possible add ons for possible cosideration without being pushy. Then after a car is purchased and some time is elasped they invite you to come back mainly at their expense to meet with a consultant to go over the features of the car purchased. More
Best shopping experience! It was such an easy process! I’ve gone in to talk it over with Eddy to find the perfect car for me. A wonderful sales team and management that handled It was such an easy process! I’ve gone in to talk it over with Eddy to find the perfect car for me. A wonderful sales team and management that handled everything so well. Very personable and really helped me out in every way possible. More
Top Notch My experience at Gerald Subaru was both pleasant and efficient. My sales consultant, Jeff Walker, guided me through the purchase process with a comple My experience at Gerald Subaru was both pleasant and efficient. My sales consultant, Jeff Walker, guided me through the purchase process with a complete knowledge of the product line and without being pushy. Ask for Jeff when you visit. More
Got my dream car for a great price Leo was so friendly, easy to talk to, and knowledgeable about Subaru and my new car. He answered all my questions, was very pleasant to negotiate with Leo was so friendly, easy to talk to, and knowledgeable about Subaru and my new car. He answered all my questions, was very pleasant to negotiate with and made the whole experience wonderful. I am very satisfied with my Subaru purchase and Leo made me feel like part of the Subaru family! More