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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

June 19, 2019

The BEST EVER car buying experience! Jesse Bush was a GREAT sales rep to deal with. He was EXTREMELY knowledgable, helpful and above all, PATIENT! Jesse pointed out differences between t More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Cynthia Barratt, Tim Murray, Jon Thongphadith
Jun 28, 2019 -

Gerald Subaru of Naperville responded

Thank you for your feedback. Jesse is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Sincerely, Alec McKean - General Manager

June 19, 2019

Outstanding experience! Was approached by Jesse and he was very nice and professional. He helped me find a car that was exactly what I was looking for. I was a little rushed, More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jun 28, 2019 -

Gerald Subaru of Naperville responded

Hi Drew, and thank you for this great review! We're excited to hear that Jesse took care of you! He is a great asset and we appreciate all he does. Sincerely, Alec McKean - General Manager

June 18, 2019

Perfect experience from walking in to driving out! We bought a Forester Sport for my 2 sons. We were looking for the safest car we could find in it's class and were naturally driven to look at Subaru. More

by danpdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jun 19, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us. Leo is an asset to Gerald Subaru of Naperville, and it is encouraging to hear he impressed you by delivering our trademark service. Sincerely, Alec McKean - General Manager

June 18, 2019

Loved working with Leo!!! Car was exactly as advertised. Warranty was incredible, they stand behind their cars. I worked with Leo who was excellent very easy going and a genu More

by Meeka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jun 19, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback, Meeka. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Leo. Please let us know if we can ever help you in the future. Sincerely, Alec McKean - General Manager

June 17, 2019

Happy customer Very pleased with the service I received at Gerald Subaru. Staff was very friendly and professional, making it an easy decision to buy from them. More

by psmth23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Jun 19, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Gerald Subaru of Naperville. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Alec McKean - General Manager

June 17, 2019

Great Service, Great Car! I came into Gerald knowing I wanted to lease a Subaru Impreza. Mike O’Brian was the first to greet us, and he really set the tone for a great experien More

by Lisa S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Jun 19, 2019 -

Gerald Subaru of Naperville responded

Hi Lisa! Thank you for this great review! Mike is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Alec McKean - General Manager

June 17, 2019

Evaluation of dealer The people at this dealership were excellent. They had a good selection of cars to select from. They were very knowledgeable about the differences be More

by author of the review
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose, Marie Stepanek
Jun 19, 2019 -

Gerald Subaru of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Alec McKean - General Manager

June 16, 2019

Best shopping experience! It was such an easy process! I’ve gone in to talk it over with Eddy to find the perfect car for me. A wonderful sales team and management that handled More

by 8joseph.lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Eddy Orellana
Jun 17, 2019 -

Gerald Subaru of Naperville responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

June 16, 2019

Top Notch My experience at Gerald Subaru was both pleasant and efficient. My sales consultant, Jeff Walker, guided me through the purchase process with a comple More

by bvkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker, Jon Thongphadith
Jun 17, 2019 -

Gerald Subaru of Naperville responded

Thank you very much for your feedback. We are happy to hear that Jeff guided you throughout your visit and that we could provide you with pleasant and efficient service. Sincerely, Alec McKean - General Manager

June 15, 2019

Got my dream car for a great price Leo was so friendly, easy to talk to, and knowledgeable about Subaru and my new car. He answered all my questions, was very pleasant to negotiate with More

by myanovelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Cynthia Barratt
Jun 17, 2019 -

Gerald Subaru of Naperville responded

We appreciate the kind words and we are glad that Leo took care of you. We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

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