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Gerald Kia of Naperville

Naperville, IL

3.1
556 Reviews

1661 Aurora Ave

Naperville, IL

60540

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556 Reviews of Gerald Kia of Naperville

December 26, 2020

I had the best experience purchasing my first vehicle with Quentin And Lyle did an excellent job. Thank you so much! Would recommend to everyone More

by Lmunoz949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Lyle Caputo
Dec 30, 2020 -

Gerald Kia of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

December 02, 2020

Working with Quentin Stanley was great, he was straight to the point and offered a great service. Those involved were so patient and made this an easy/exciting experience!! Definitely coming back and will More

by Rivera, Karla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Dec 07, 2020 -

Gerald Kia of Naperville responded

Hi Karla, and thanks for the great feedback! We're very happy that Quentin Stanley was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

December 02, 2020

I had a great experience with Quentin buying my new Stinger. He was friendly and patient while I test drove vehicles, and I never felt pressured. He got paperwork together quickly for us so we could ge More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Yasser Ibrahim
Dec 07, 2020 -

Gerald Kia of Naperville responded

Ellen , On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Quentin is a great people person and he strives to create a positive buying experience for every customer. Quentin will be very happy to hear he was successful in that endeavor. Congratulations on your new stinger! If you have any questions, please do not hesitate to come see us. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 30, 2020

Came in to work out a trade deal on a used truck and Quentin made it happen. The process was easy as could be. Highly recommend Q. More

by Airnissa25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley, John Smith
Dec 03, 2020 -

Gerald Kia of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 23, 2020

Had a great time working with Michael Rivas and a John Smith! Everyone involved was extremely helpful, friendly, and patient throughout the entire process. Very relaxed, yet professional environment, made More

by Kait H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith, Reyna Vega, Michael Rivas
Nov 30, 2020 -

Gerald Kia of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 21, 2020

Quentin, if it wasn’t for Quentin we wouldn’t have bought the seltos. We’ve bought many cars over the past years and Know the numbers game but I must admit this guy was straight forward and honest. I told hi More

by Richy_valles98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 25, 2020 -

Gerald Kia of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 16, 2020

This was, by far, the best car buying experience I've had yet. I highly recommend Quentin Stanley! He was fun, enjoyable, and I will readily come back to Gerald Kia the next time I am in need of a car. The s More

by Ask for Quentin Stanley and John Smith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, John Smith
Nov 19, 2020 -

Gerald Kia of Naperville responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 03, 2020

I came in with my wish list and Greg Brown listened and checked off everything. I am enjoying my Kia Niro plugin hybrid. Thank you. More

by Ebynum
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Brown
Nov 06, 2020 -

Gerald Kia of Naperville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 02, 2020

This was my first time buying a car. After doing some research, I had an idea of what I wanted and price range. I went into the dealership expecting to get talked down to or pushed to buy something I was More

by Ask4BrianMurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murphy
Nov 05, 2020 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first buying experience working with Brian. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

November 02, 2020

Great service! Bought a 2020 Kia Sportage, got every deal possible; Quentin was super friendly and made the process quick and painless. Highly recommend you go through him if you’re looking to buy. More

by Cool Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Yasser Ibrahim
Nov 05, 2020 -

Gerald Kia of Naperville responded

Thank you for taking the time to share with us! The goal of the Gerald Kia of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville

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